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Rating 5 out of 5Policy:
ExactCareReview Received:
March 29, 2018Jayne from CA Verified Squaremouth CustomerThe reason I rated BerKshire Hathaway 4 stars because when I call them up ... it took 30 mins before someone answer the phone .... also the reason I gave them 4 stars because you can talk to live person not a machine !!!!! Great great company for having to talk to a live person ... I would like to give them 5 stars but I waited 30 mins before I got connected... that's the only complain I have at this time .... also I don't know how good is there respond on claims. I never thought that I would use my travel protection.
Review Updated: 04/28/2018
Berkshire Hathaway Travel Protection is impressive. The way they handle my medical case took less than a month. I will recommend Berkshire Hathaway travel protection to anyone who will be traveling outside the country. WHY ?... because their customer service is EXCELLENT .... NO LONG WAITING on the phone and the best one is..... you can talk to a LIVE person !!!.... NOT AUTOMATED ELECTRONIC VOICE ... The customer service is well train in giving information how to fill out claim form and display good ethical by responding to my email after they had received the medical documents that I had sent to them. I travel a lot and I never thought that I will be filing a claim somehow I found an excellent travel insurance company ...I will surely use them again. Thank you Berkshire Hathaway for your excellent service.
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10 out of 11 people found this review helpful -
Rating 5 out of 5Policy:
ExactCareReview Received:
March 25, 2018Lorenzo from CA Verified Squaremouth CustomerWas this review helpful to you?Affordable
1 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
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March 22, 2018Denise from IA Verified Squaremouth CustomerAs new to this policy. I didn't know how to respond to a survey before i even use it. I am going to file a claim. So ask me these questions when I use this policy. thank you. Denise Mc Anally
Review Updated: 04/19/2018
I will use this travel insurance again
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this year . Price is great and when I had a claim it was taken care of quickly.
2 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
ExactCareReview Received:
March 21, 2018Martha from NY Verified Squaremouth CustomerDelay in processing the claim was on my side, not on the side of Berkshire Hathaway. As soon as they received the invoices from me, they processed the claim and mailed me a check for the amount I claimed. The check just arrived. I am very satisfied with both BH and Squaremouth.
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5 out of 5 people found this review helpful -
Rating 4 out of 5Policy:
ExactCareReview Received:
March 17, 2018AL from MN Verified Squaremouth CustomerWas this review helpful to you?Waiting for first claim to be settled .
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
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March 8, 2018Mike from MN Verified Squaremouth CustomerWas this review helpful to you?So far so good. We will see how the claim progresses. The information requirements are steep.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
ExactCareReview Received:
February 27, 2018Traveler from NH Verified Squaremouth CustomerWas this review helpful to you?I did not need to use my travel insurance but it was helpful Knowing that I had purchased protection that was reasonably priced and extensive enough to cover the likely worst case scenario.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
ExactCareReview Received:
February 21, 2018Beth from NY Verified Squaremouth CustomerThe representative was available and very helpful in clarifying details. The claim is currently being reviewed.
Review Updated: 03/21/2018
I was injured while on a family vacation abroad. The hospital confirmed my insurance information and provided diagnosis and treatment. Upon my return home, the BH representative was extremely helpful and courteous in facilitating documentation and submission of the claim. My medical expenses were reimbursed.
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3 out of 4 people found this review helpful -
Rating 5 out of 5Policy:
ExactCareReview Received:
February 14, 2018Jeremy from ID Verified Squaremouth CustomerWas this review helpful to you?Had to file a claim for a delay on a recent cruise. Process was simple and documentation required was reasonable. Once all required documentation was submitted, reimbursement was the same day.
3 out of 4 people found this review helpful -
Rating 4 out of 5Policy:
ExactCareReview Received:
February 9, 2018Matthew from AK Verified Squaremouth CustomerWebsite didn't work for uploading claim documents but I was able to email them successfully. Ended taking a couple of extra days because of this, but other than this, everything went smoothly. Overall, I am pleased with the service.
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2 out of 3 people found this review helpful
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Additional Information