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Rating 5 out of 5Policy:
@the edge plusReview Received:
April 3, 2024Joseph from MA Verified Squaremouth CustomerThe claims process was straightforward and pretty quick.
Response From:
Detour Insurance:
DetourResponse Received:
April 5, 2024Was this review helpful to you?Dear Joseph,
Thank you for making time to share your positive feedback surrounding Detour's straightforward claim process. We appreciate it. Happy to hear you had a good experience!
1 out of 1 people found this review helpful -
Rating 4 out of 5Policy:
@the edge plusReview Received:
April 2, 2024Gary from LA Verified Squaremouth CustomerIt would have been a 5 star rating but the processor missed a receipt I'd provided. That precipitated an exchange of emails. But the problem was corrected and a full payment received. Otherwise the claims process is easy and payment is made quickly.
Was this review helpful to you?
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
@the edgeReview Received:
March 31, 2024Haiti Ag Innovations from FL Verified Squaremouth CustomerWas this review helpful to you?I like quick response from the team
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
@the edgeReview Received:
March 31, 2024Scott from OK Verified Squaremouth CustomerWas this review helpful to you?Customer service was great. They were friendly, knowledgeable and helpful. Great customer service experience!
2 out of 2 people found this review helpful -
Rating 1 out of 5Policy:
@the edgeReview Received:
March 30, 2024Scott from SC Verified Squaremouth CustomerWas this review helpful to you?We had to cancel our trip due my wife having a heart attack. I submitted all documents as requested, and haven't heard a word from the company.
3 out of 3 people found this review helpful -
Rating 3 out of 5Policy:
@the edge plusReview Received:
March 28, 2024Charles from TX Verified Squaremouth CustomerWas this review helpful to you?I purchased but i did not use insurance because it was not necessary
0 out of 2 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
March 27, 2024Rodolfo from DE Verified Squaremouth CustomerClaim was processed and resolved quickly online.
Was this review helpful to you?
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
@the edgeReview Received:
March 12, 2024Theresa from NJ Verified Squaremouth CustomerWas this review helpful to you?Since I just filed my claim, I wouldn't be able to comment on the results of that claim. Although, I did receive an email acknowledging my claim was received. Hoping for a positive result and quick settlement.
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
@the edgeReview Received:
March 10, 2024Jeanne from FL Verified Squaremouth CustomerI spoke to a representative from Detour a few days ago. She said “The check is in the mail.” I haven’t received it yet. Stay tuned!
Dealing with Detour was a pleasant experience. Their staff was very knowledgeable and helpful.Response From:
Detour Insurance:
DetourResponse Received:
March 11, 2024Was this review helpful to you?Hi Jeanne,
Thanks so much for taking time to share your pleasant experience. We are happy to help!
1 out of 1 people found this review helpful -
Rating 5 out of 5Policy:
@the edge plusReview Received:
March 3, 2024Richard from FL Verified Squaremouth CustomerMy claim was appropriately handled in a timely manner. After I submitted the additional documentation requested the process was completed quickly and I was fully reimbursed for my trip.
Was this review helpful to you?
2 out of 2 people found this review helpful
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Additional Information