April 12, 2020 was Squaremouth’s lowest sales day, with 12 sales, due to the Covid-19 pandemic.

Destination: Mexico – Purchased 4/12/2020 at 04:20 PM

We love to travel & often travel with the Ya-Yas. The “Ya-Yas” started as a group of 4 nurses who practiced at the same hospital & became friends. Then we added a neighbor friend, a business executive, to the group. Over time our husbands became friends & the Ya-Ya husbands evolved.

We had recently retired, and the group was hoping a 2021 winter trip to Cabo to escape the cold would be feasible. Denny & I had just lost 3 parents in 13 months, but we felt we’d be ready to laugh again by then, and surely the pandemic would be better.

Covid cases were increasing daily. Schools were closed and we had become “teachers” to our house-bound grandchildren. The Ya-Ya’s stayed in touch & played electronic Euchre together via Zoom. Our healthcare colleagues were exhausted & struggled to meet the demand. Being from healthcare, we knew a vaccine would be coming. With fingers crossed, and travel insurance purchased, we were optimistic that it would be safe to travel in 2021. Who could have foreseen the challenges & hardships of the Pandemic? Not surprising, our trip didn’t happen. But I’m happy to say Covid cases are down, our grandkids are back in school and we did have our time in the warm sun in January 2022.

We love to travel & often travel with the Ya-Yas. The “Ya-Yas” started as a group of 4 nurses who practiced at the same hospital & became friends

Patricia J

Destination: New Zealand – Purchased 4/12/2020 at 5:24 PM

I’m happy that my purchase helped make the lowest sales day just a bit higher and that we are at more optimistic times now. This was actually the first time I purchased travel insurance!

We were a little too optimistic at the beginning of the Covid pandemic that things will go back to normal soon, so we were thinking about taking advantage of the extraordinarily low flight prices to travel to a dream destination.

We were concerned about the possibility of the trip not happening. Squaremouth helped me realize the spectrum of travel insurance products. In particular, the “cancel for any reason” option, which seemed perfect to give us peace of mind and allowed us to grab tickets to New Zealand for the whole family (my wife, 4 kids, and myself!).

Eventually, the trip didn’t happen, and New Zealand remained closed. We did end up traveling to Israel a year later, which we insured again!

We were concerned about the possibility of the trip not happening, so we were searching whether there was a way to protect it.

Tomer A

Destination: Portugal – Purchased 4/12/2020 at 6:30 PM

I purchased a policy from Squaremouth to provide supplemental health coverage for a trip to Portugal that my wife and I were planning to take in late May 2020. We had to cancel the trip due to Covid and rebooked it for May 2021, which was also canceled, and rebooked again for April 2022.

I am glad you were able to retain all of your staff at full pay since so many people have suffered greatly during this pandemic.

In the spirit of “paying back”, Richard donated his $1,200 to the team member who helped him with his purchase, Cecilia. She is an Air Force Veteran and mom of two. Here’s more about her.

I joined Squaremouth in November 2017, and immediately fell in love with the culture of exceptional customer service and work-life balance. Coming from a call center background, Squaremouth’s way of treating the customer as if they were the only customer in the world was refreshing and inspiring. For the first time, I had the opportunity to provide the type of customer service I could really be proud of.

When the pandemic hit and everything was uncertain for the entire world, Squaremouth’s leadership provided stability in an unprecedented time and were quick to assist any employee with easing our concerns and fears. They kept all of their team employed throughout the entire pandemic, and for that, me and my family are forever grateful.