Frequently Asked Questions
Cancellation
- What is “Inclement Weather?”
- Am I Covered for Trip Cancellation if My Family Member or I Get Sick?
- Am I covered to cancel my trip if my passport doesn’t arrive in time?
- What Does “Accommodation” Mean for Travel Insurance?
- If my Visa application is denied or delayed, am I covered to cancel my trip?
- Is bad weather a covered reason for cancellation?
Claims
- What documentation do I need to give my provider if a doctor says I can’t travel due to sickness?
- What Does “Medically Stable” Mean?
- If I’m paying for someone else’s trip and they cancel, who is reimbursed?