Aegis
Overall Rating 4.07 out of 5
Overall Rating 4.07 out of 5 1,241 Reviews Since 2013

  • Rating 2 out of 5
    Policy:
    Go Ready Trip Cancellation
    Review Received:
    July 6, 2024
    GB from NH Verified Squaremouth Customer

    The insurance was very confusing. I didn't realize I purchased insurance only if our trip never started. I had to go home from our trip after a few days do to illness.
    I will never buy insurance again. This was my first and last time doing so!!

    Response From:
    Aegis
    Aegis:
    Isabella Siblesz
    Response Received:
    July 8, 2024

    Thank you for sharing your feedback with us. We understand that insurance details can sometimes be confusing, and we sincerely regret any misunderstanding regarding the coverage you purchased.

    Unfortunately, the policy you purchased was our trip cancellation product, specifically designed to protect against events that prevent you from starting your trip. For situations where your trip is cut short after it has begun, our comprehensive products include both trip cancellation and trip interruption coverage, along with a range of additional benefits. We are committed to providing clear and detailed information about our products to ensure our customers can make informed decisions. If you reconsider purchasing insurance in the future, please don't hesitate to contact us directly so we can assist you in selecting the best product that aligns with your needs.

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    8 out of 8 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    July 3, 2024
    Travis from TX Verified Squaremouth Customer

    Claim for delayed baggage required a lot of evidence and receipts that I was not able to obtain at the time the delay occurred.

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    2 out of 2 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    June 30, 2024
    Roberta from AZ Verified Squaremouth Customer

    Fairly easy to purchase and decent price. Fortunately, did not need to use.

    Response From:
    Aegis
    Aegis:
    Isabella Siblesz
    Response Received:
    July 1, 2024

    Thank you for sharing your experience! We're happy to hear that you found our travel insurance easy to purchase and reasonably priced. It's great to know you didn't need to use it, but rest assured, we're always here to assist you if ever needed.

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    1 out of 2 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    June 28, 2024
    Laura from FL Verified Squaremouth Customer

    I have been using SquareMouth for several travel insurance trips. First time using Aegis and they were wonderful - made recommendations, answered my questions, and were not pushy at all. Will use them again.

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    4 out of 5 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Go Ready Pandemic Plus
    Review Received:
    June 27, 2024
    Janet from FL Verified Squaremouth Customer

    I’m I do not want to be bothered hearing out reviews as long as everything has been OK. It was.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    June 25, 2024
    Darrell from CA Verified Squaremouth Customer

    In the middle of the claim. We will see how it goes through the process.

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    0 out of 4 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    June 20, 2024
    Ruth from TX Verified Squaremouth Customer

    Never heard from company after I contacted them.

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    4 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    June 16, 2024
    Kenneth from AZ Verified Squaremouth Customer

    It was easy to obtain and as it is insurance, I had it for emergencies that I never needed it.

    Was this review helpful to you?

    3 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Choice
    Review Received:
    June 13, 2024
    Cheryl from TN Verified Squaremouth Customer

    I contacted customer. service to change arrival at home dates. Easily done!

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    3 out of 4 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Go Ready Pandemic Plus
    Review Received:
    June 10, 2024
    Richard from WA Verified Squaremouth Customer

    We had to cancer our trip because of an unexpected cancer diagnosis. I was very unhappy that I was refused any refund and useless insurance was kept in force, essentially stealing a significant amount of our money.

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    16 out of 18 people found this review helpful