Berkshire Hathaway Travel Protection
Overall Rating 4.29 out of 5
Overall Rating 4.29 out of 5 764 Reviews Since 2016

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    May 6, 2024
    Rajeshkumar from MD Verified Squaremouth Customer

    no i am fine so don't need

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare
    Review Received:
    May 5, 2024
    Katherine from HI Verified Squaremouth Customer

    There was a glitch in making payment and securing the policy but customer service was excellent to get it resolved.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    LuxuryCare
    Review Received:
    May 5, 2024
    Larry from WA Verified Squaremouth Customer

    I purchased the insurance then realized I had charged it to the wrong credit card. So I called customer server 10 minutes after the purchase. They were able to cancel the purchase so I could purchase it on a different card. The rep. was very helpful.

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    1 out of 2 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare Value
    Review Received:
    May 2, 2024
    CL from MA Verified Squaremouth Customer

    I wasted my time and money buying this insurance that didn't cover for anything.

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    2 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    April 29, 2024
    Kendra from NV Verified Squaremouth Customer

    Really easy to get the quote info and to book. Had a few pre-travel issues with some people dropping off, changing dates, etc... Both times that I had to call, customer service was extremely easy to work with and solved the issues quickly for me. I was very pleased with the level of service.

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    4 out of 4 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare Value
    Review Received:
    April 27, 2024
    A from OR Verified Squaremouth Customer

    They have not acknowledged my claim in any way or responded to my email with questions. I fully expect them to refuse my claim. If this is what I can expect from travel insurance, why bother getting it? Waste of my money completely.

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    5 out of 6 people found this review helpful

  • Rating 5 out of 5
    Policy:
    ExactCare Value
    Review Received:
    April 25, 2024
    Janet from IN Verified Squaremouth Customer

    Just called Customer Service - spoke English well. Yay! Have submitted claim to KLM for mechanical and weather delays that resulted in an extra night’s stay. Wanted to know how long I had to submit to Berkshire Hathaway if KLM denies any expenses.

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    2 out of 2 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare Value
    Review Received:
    April 16, 2024
    DAVID from WA Verified Squaremouth Customer

    flight was delayed due to weather and miss our flight and connecting flight. We incurred expenses staying in seattle over night and our lodging in hawaii. Airline is saying its because they couldn't get the equipment to the airport. We've sent several documents showing it was weather including the airlines own website. Berkshire is claiming it wasn't.
    No resolution as of yet and it's been months. I'd appreciate some assistance.

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    12 out of 12 people found this review helpful

  • Rating 3 out of 5
    Policy:
    ExactCare Value
    Review Received:
    April 13, 2024
    Natalya from MD Verified Squaremouth Customer

    There is a very important omission, which I have not encountered with any other travel insurance companies I used in the past - the Berkshire Hathaway form did NOT have a designated beneficiary. I had to call the company, and the representative manually filled in the name and e-mailed me the form. This was enough for me to NOT consider them in the future and not recommending them.

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    9 out of 9 people found this review helpful

  • Rating 4 out of 5
    Policy:
    ExactCare Value
    Review Received:
    April 10, 2024
    Cristina from VA Verified Squaremouth Customer

    Entire process was quick and easy.

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    2 out of 3 people found this review helpful