0.1% (67) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
498
4 stars
121
3 stars
78
2 stars
30
1 star
37
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
76,123
Since 2016
MONTHLY SALES
2335
Average Monthly Sales Since 2016
REVIEWS
764
Since 2016
Overall Rating
4.29 out of 5
Overall Rating 4.29 out of 5
764 Reviews Since 2016
Customer Reviews for Berkshire Hathaway Travel Protection
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Was this review helpful to you?
6 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
August 24, 2024
S from FL
Verified Squaremouth Customer
We bought our policy over a year in advance, so didn't have the final travel dates at the time of purchase and forgot about it. We called on the day of departure to shorten the trip and modify the travel dates. While it had to go through a supervisor for review, our modification request was processed promptly. We didn't have any claims on this trip.
Was this review helpful to you?
3 out of 3 people found this review helpful
Rating 1 out of 5
Policy:
LuxuryCare
Review Received:
August 24, 2024
Anonymous from MD
Verified Squaremouth Customer
This has been horrible. They didn't help you in a timely fashion they were closed during the trip. It was not helpful.
Was this review helpful to you?
5 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
August 23, 2024
Braeden from WA
Verified Squaremouth Customer
Very easy to enroll. Customer service answered all my questions prior to my purchase.
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
August 23, 2024
Sam from OH
Verified Squaremouth Customer
Claim process went smoothly. Thanks
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
August 21, 2024
Derek from OR
Verified Squaremouth Customer
Customer service answered my questions.
Was this review helpful to you?
2 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
August 20, 2024
Jan from TN
Verified Squaremouth Customer
I put the return date incorrectly on the original policy. It was quickly corrected on the phone before I left home.
Was this review helpful to you?
2 out of 2 people found this review helpful
Rating 2 out of 5
Policy:
ExactCare Value
Review Received:
August 15, 2024
J-R W. from MA
Verified Squaremouth Customer
After I submitted the claim, after about 11 days, I got the message acknowledge they have received the case and will get back to me in 15 business days (approximately 3 weeks). I am in the waiting period now.
Was this review helpful to you?
3 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
August 14, 2024
David from TX
Verified Squaremouth Customer
No claim, no comment.
Just piece of mind.
Was this review helpful to you?
1 out of 2 people found this review helpful
Rating 3 out of 5
Policy:
ExactCare Value
Review Received:
August 14, 2024
D'Lynn from NC
Verified Squaremouth Customer
I submitted my claim July 19th and was told it could take up to 15 business days to hear back. Today is 16 days and an examiner still has not reviewed our policy. So far not happy with the time it’s taking to review a policy
Was this review helpful to you?
8 out of 10 people found this review helpful