0.1% (67) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
498
4 stars
121
3 stars
78
2 stars
30
1 star
37
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
76,123
Since 2016
MONTHLY SALES
2335
Average Monthly Sales Since 2016
REVIEWS
764
Since 2016
Overall Rating
4.29 out of 5
Overall Rating 4.29 out of 5
764 Reviews Since 2016
Customer Reviews for Berkshire Hathaway Travel Protection
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Not lightening fast, but they dealt with my claim within the specified time limit and I was reimbursed for my additional expenses.
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3 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
August 13, 2024
Alexandra from MD
Verified Squaremouth Customer
The Squaremouth Customer Service people were wonderful! They were very nice and helpful. One young man that I spoke with several times with various questions was superb because he was so knowledgeable and an expert at comparing the various details of different trip coverage. He assisted me in getting a TinLeg coverage to assist in trip insurance (AD&D) that wasn’t previously covered. I am sorry that I do not remember hid name; it may have been James.
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1 out of 2 people found this review helpful
Rating 1 out of 5
Policy:
ExactCare Value
Review Received:
August 10, 2024
Joshua from IL
Verified Squaremouth Customer
When I called the travel assistance phone number it gave a prompt for non-emergency help but then the call never went anywhere.
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4 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
August 9, 2024
XiaPIng from WA
Verified Squaremouth Customer
quick response by providing me a claim / case number
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
August 6, 2024
yichao from WA
Verified Squaremouth Customer
Waiting for respond on submitting the claim
Was this review helpful to you?
2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare
Review Received:
August 6, 2024
David from NY
Verified Squaremouth Customer
I sent them all documentation and never even received confirmation of receipt. I haven't heard anything.
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7 out of 7 people found this review helpful
Rating 1 out of 5
Policy:
LuxuryCare
Review Received:
August 5, 2024
Basher from FL
Verified Squaremouth Customer
Please contact me for the claim
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2 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
ExactCare Value
Review Received:
August 3, 2024
philip from AZ
Verified Squaremouth Customer
Very easy to apply for and get a policy, very clear on coverage. Customer Service was outstanding when a policy adjustment was needed.
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1 out of 1 people found this review helpful
Rating 3 out of 5
Policy:
ExactCare Value
Review Received:
August 1, 2024
Michael from CO
Verified Squaremouth Customer
None
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1 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
LuxuryCare
Review Received:
August 1, 2024
Fiona from ME
Verified Squaremouth Customer
Looking forward to finding out how it goes with the claim I filed. Otherwise my experience has been excellent.
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1 out of 1 people found this review helpful