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Global Alert
Overall Rating 4.26 out of 5
Overall Rating 4.26 out of 5 1,040 Reviews Since 2007

  • Rating 3 out of 5
    Policy:
    Preferred
    Review Received:
    November 26, 2017
    Thomas from FL Verified Squaremouth Customer

    Global alert has not had the courtesy of returning my phone calls. I even tried the "emergency 24/7" phone number, leaving my phone number on both calls.
    I was injured on debarkation and I may not be able to go on the January cruise, which I was calling Global Alert regarding that. I have opened a claim in the case that I will not be able to go on that cruise which has been fully paid for. I hope I will be able to in that it was planned to celebrate my 80th Birthday.

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  • Rating 4 out of 5
    Policy:
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    Review Received:
    November 26, 2017
    Brenda from TX Verified Squaremouth Customer

    Would use this again

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  • Rating 5 out of 5
    Policy:
    Preferred
    Review Received:
    November 25, 2017
    Robert from FL Verified Squaremouth Customer

    This was my 1st experience with trip insurance. I had questions and called customer service for help. They were able to guide me to the policy I needed, and calmed my worries. Fortunately, I did not need to file a claim. I highly recommend this company.

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  • Rating 3 out of 5
    Policy:
    Preferred
    Review Received:
    November 24, 2017
    Heidi from AZ Verified Squaremouth Customer

    I have been unable to download the claim forms. I have tried to contact customer service with no response. I have requested 3 times to have claims sent to my home and have still not received them.

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  • Rating 3 out of 5
    Policy:
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    Review Received:
    November 24, 2017
    Mark from WI Verified Squaremouth Customer

    The process was too long. In addition the online updates did not provide enough information to know what was happening.

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  • Rating 5 out of 5
    Policy:
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    Review Received:
    November 24, 2017
    David from OH Verified Squaremouth Customer

    It’s hard to pick through the different policies offered, but the people in customer service can recommend the best policy based on your answers to their questions about your trip.

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  • Rating 3 out of 5
    Policy:
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    Review Received:
    November 23, 2017
    Debra from AR Verified Squaremouth Customer

    Had a difficult time making a country change on my original policy due to hurricane damage to original itinerary.

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  • Rating 5 out of 5
    Policy:
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    Review Received:
    November 22, 2017
    Sheldon from UT Verified Squaremouth Customer

    Excellent service choosing a policy

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  • Rating 5 out of 5
    Policy:
    Preferred Plus
    Review Received:
    November 21, 2017
    Gary from WI Verified Squaremouth Customer

    Claim reported online September 9, 2017. Claim form received September 28, 2017. Claim sent by mail with acknowledgment received October 10, 2017. Incident Report printed October 27, 2017. Claim ID is 6398467. Plan number is M875P. Status unknown, please advise. Thank you Gary Watson at 262-241-4714 or watsongp@sbcglobal.net.

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  • Rating 3 out of 5
    Policy:
    Preferred
    Review Received:
    November 21, 2017
    Anonymous from TX Verified Squaremouth Customer

    I did not go on this trip. I cancelled this policy beforehand.

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