HTH Travel Insurance
Overall Rating 4.24 out of 5
Overall Rating 4.24 out of 5 515 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    March 17, 2019
    mary ann from PA Verified Squaremouth Customer

    Good customer service

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    1 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    March 13, 2019
    Ellen from MO Verified Squaremouth Customer

    My pre-trip experience with HTH was just fine. Since I did not need to file any claims, I can not review their claims handling.

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    1 out of 2 people found this review helpful

  • Rating 3 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    February 20, 2019
    Rebecca from NY Verified Squaremouth Customer

    I called the assistance line. My Mother was in the hospital in critical condition. I wanted assistance on getting a flight home. They said they dont do that.
    What does Insurance cover?????

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    5 out of 6 people found this review helpful

  • Rating 4 out of 5
    Policy:
    TripProtector Preferred
    Review Received:
    November 5, 2018
    Susie Q from NY Verified Squaremouth Customer

    The person I eventually spoke to was pleasent and professional. However, to get to her, I was on hold with several people for quite some time. The wait was a nuisance. This description is "as I recall." In other words, the interaction was a while back, and the above is my best recollection. I cannot say that I am 100% sure about accuracy.

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    1 out of 1 people found this review helpful

  • Rating 2 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    July 2, 2018
    David from NJ Verified Squaremouth Customer

    The first HTH representative I spoke to advised that I had no policy. Had to call Squaremouth to set things right.

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    6 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Preferred
    Review Received:
    June 27, 2018
    Judy from TX Verified Squaremouth Customer

    Rep was very helpful answering my questions. I will purchase again.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Economy
    Review Received:
    May 13, 2018
    Rosa from DC Verified Squaremouth Customer

    The HTH travel insurance was easy to obtain and the rates accep0table. Fortunately, the trip went well and no claims were filed.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Classic
    Review Received:
    March 24, 2018
    Ernesto from FL Verified Squaremouth Customer

    Awesome service! Thanks

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    0 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Preferred
    Review Received:
    December 4, 2017
    Lexy from CA Verified Squaremouth Customer

    Did need a lot of documentation to be sent, but resolved positively.

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    4 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    TripProtector Preferred
    Review Received:
    September 25, 2017
    Steven from NV Verified Squaremouth Customer

    It took 3 try’s to reach HTH claims representatives, primarily due to their Eastern time zone office hours closing at 5pm. This created a very early closing time when in Hawaii (minus 6 hours) and minus 3 hours in Las Vegas. Once connected, HTH emailed claim documents within 1 business day. Our trip was interrupted due to a family members medical emergency. They were released from the hospital September 13th. We are waiting for her Doctor visit next month to complete HTH forms and submit the claim. Our updated review will be available after the completion of the claim process.

    Review Updated: 11/27/2017

    I have used Squaremouth as a resource to choose Travel Insurance Carriers for several years now. HTH World Wide Insurance Services (Plan Name, HTH Trip Protector) was my choice for a Hawaiian getaway. This was our first purchase of a Policy from HTH and our first claim ever for a travel related event.

    While on vacation, our daughter-in-law was rushed to the hospital and gave birth to our first granddaughter 3 weeks early. Fortunately both Mother and baby are doing well. Rushing to get home as soon as possible we incurred additional costs that HTH Reinbursed promptly after submitting requested documentation.

    It was comforting to have Squaremouth watch over the process. Squaremouth was following up on our progress throughout the process.

    I highly recommend both Squaremouth and HTH Worldwide Insurance Services.

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    20 out of 20 people found this review helpful

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