0.2% (50) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
299
4 stars
107
3 stars
40
2 stars
17
1 star
33
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
33,056
Since 2004
MONTHLY SALES
141
Average Monthly Sales Since 2004
REVIEWS
515
Since 2004
Overall Rating
4.24 out of 5
Overall Rating 4.24 out of 5
515 Reviews Since 2004
Customer Reviews for HTH Travel Insurance
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Was this review helpful to you?
0 out of 3 people found this review helpful
Rating 4 out of 5
Policy:
TripProtector Economy
Review Received:
May 21, 2017
Bella from NY
Verified Squaremouth Customer
It was a very reasonable cost, but fortunately we didn't have to use it.
Was this review helpful to you?
0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector Preferred
Review Received:
May 15, 2017
Steven from NH
Verified Squaremouth Customer
Nice piece of mind, although I didnt have to use it.
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0 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector Classic
Review Received:
May 6, 2017
Linda from WA
Verified Squaremouth Customer
They were fast, fair and clear on the coverage I was looking for. I will always use Sqaremouth for our cruise insurance coverage.
Thanks guys!
Was this review helpful to you?
1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector Economy
Review Received:
May 1, 2017
Hemant from CA
Verified Squaremouth Customer
HTH is always my first choice. They are very calm and treat customers very patiently. They are on time respondent to any queries.They are simply great. I will defiantly like to recommend to my friend and family.
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1 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector Classic
Review Received:
March 29, 2017
Barbara from WA
Verified Squaremouth Customer
Purchase o insurance was easy. Thankful we had it in case of emergency, but even more thankful we did not need to use it!
Was this review helpful to you?
0 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
TripProtector Economy
Review Received:
March 9, 2017
Steven from PA
Verified Squaremouth Customer
Claim process is efficient, especially using online and email communications and documents.
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector Classic
Review Received:
March 7, 2017
Judy from WA
Verified Squaremouth Customer
I liked the feature that compared all the insurance packages as it made comparison easy. I did not have a claim so can't comment on the process there.
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0 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector Economy
Review Received:
February 15, 2017
No name from CT
Verified Squaremouth Customer
We tried to call to startclaim from Indonesia,but on hold too long, so had to hang up.
Started claim in email instead.
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1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
TripProtector Classic
Review Received:
February 10, 2017
Richard from NJ
Verified Squaremouth Customer
We were force to cancel our trip due to a family illness. HTH claims department, over the phone, helped me determine that I probably had a claim. I was cautioned me that the documents had to be reviewed for final decision. They gave me clear instructions as to what documents were requied to support the claim and emailed me the claim form. I submitted the completeted form with the required documentation by email. 10 days later I received a check for the total claim amount.
The claims staff were polite, effective and knowledgeable. The process was smiple and easy.
I will use HTH for insurance on my future travels.
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7 out of 7 people found this review helpful