0.3% (217) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1293
4 stars
399
3 stars
199
2 stars
84
1 star
133
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
67,577
Since 2005
MONTHLY SALES
1643
Average Monthly Sales Since 2005
REVIEWS
2,154
Since 2005
Overall Rating
4.22 out of 5
Overall Rating 4.22 out of 5
2,154 Reviews Since 2005
Customer Reviews for IMG
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Uneventful trip so did not have any interaction with insurance company.
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1 out of 25 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
November 26, 2013
Tommy from GA
Verified Squaremouth Customer
N/A
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
November 11, 2013
Jean from TX
Verified Squaremouth Customer
Although I did not have a claim, I found out that I basically purchased insurance "in vain." I read the "exclusions" on the policy; however, right after the "exclusions" section came a section, the name of which I cannot recall, saying that basically, any claim made while on a "medically-related journey" was null and void. Had that specific part been mentioned in the section named "exclusions," I would not have bought the insurance, since the precise nature of my travel was actually medical.
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4 out of 5 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
November 11, 2013
Julie from MN
Verified Squaremouth Customer
No claim, so no response on some questions.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
November 11, 2013
Masuda from KY
Verified Squaremouth Customer
Wonderful!
We did not male a claim but we felt very secure and comfortable
Great service!
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
November 6, 2013
Donald from Morocco
Verified Squaremouth Customer
I had no problem at all applying for the insurance and the price was very reasonable. I had no need to make a claim so I have no way to evaluate their service in that respect, which I think is the most important aspect of having insurance.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Elite
Review Received:
November 4, 2013
Douglas from United Kingdom
Verified Squaremouth Customer
Although I didn't need to make a claim on this trip, my previous dealings with Customer Service lead me to believe that it would be handled efficiently and well.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
November 3, 2013
connie from PA
Verified Squaremouth Customer
I did not have any claims during my trip. But it was simple to purchase online and very reasonable price. I will use your service again when I go out of the country.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Standard Travel
Review Received:
October 24, 2013
Kennneth from Ecuador
Verified Squaremouth Customer
I really cannot provide a meaningful rating. It was very easy to sign up online; the coverage was exactly what I needed at a reasonable price; I had no reason to contact customer service and did not file any claims.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Standard Travel
Review Received:
October 21, 2013
Larry from OH
Verified Squaremouth Customer
No Claim filed
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0 out of 0 people found this review helpful