0.3% (217) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1293
4 stars
399
3 stars
199
2 stars
84
1 star
133
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
67,577
Since 2005
MONTHLY SALES
1643
Average Monthly Sales Since 2005
REVIEWS
2,154
Since 2005
Overall Rating
4.22 out of 5
Overall Rating 4.22 out of 5
2,154 Reviews Since 2005
Customer Reviews for IMG
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
CARLOS from Puerto Rico
Verified Squaremouth Customer
CUSTOMER SERVICE WAS EXCELLENT AND POLITE
THANK YOU FOR YOUR HELP
I AM WAITING FOR RESPOND TO MY CLAIM THAS WAS RECEIVED LAST DEC 31,2014
YOU TOLD ME 3 WEEKS FOR A RESPONSE
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
January 9, 2015
Nicholas from CO
Verified Squaremouth Customer
Your person was very helpful and efficient when I called with questions.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
iTravelInsured Elite
Review Received:
December 9, 2014
Neil from ON
Verified Squaremouth Customer
Successful, routine
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
December 8, 2014
Michael from VT
Verified Squaremouth Customer
When I had questions they were very helpful.. I keep using square mouth because of that. Also it's easy to compare.
Had 2 claims that were handled very well. Thanks
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
November 28, 2014
PETE from OH
Verified Squaremouth Customer
we had to cancel our trip and sent in claim paperwork. we have not heard anything yet, so I can't really rate that process.
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1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
November 26, 2014
ND from VT
Verified Squaremouth Customer
The price was very reasonable and covered what was necessary for me.
I liked the fact that, had I chosen to do so, I could cancel right up to the day of travel and receive a full refund.
I have already recommended this site to at least one other person.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Elite
Review Received:
November 23, 2014
Richard from Mexico
Verified Squaremouth Customer
I usually buy one-way tickets to choose my return when I'm more sure of the date. To get a policy that can be extended was extremely expensive, and I had to choose a policy that couldn't be extended.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
November 22, 2014
Frederick from CA
Verified Squaremouth Customer
everything went as planed
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
October 25, 2014
Jane from ID
Verified Squaremouth Customer
Great service and very helpful staff. I have used your company several times and referred many other people.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
October 24, 2014
Hung Wah from MA
Verified Squaremouth Customer
I think your travel insurance is very good and have recommended my friend, Marilyn Selby, to buy her travel insurance from you in the future. Will recommend more people to you.
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0 out of 0 people found this review helpful