IMG
Overall Rating 4.22 out of 5
Overall Rating 4.22 out of 5 2,154 Reviews Since 2005

  • Rating 5 out of 5
    Policy:
    iTravelInsured Deluxe Travel
    Review Received:
    October 20, 2014
    Gennifer from MD Verified Squaremouth Customer

    Only thing that I dislike is how there has been no contact since I filed my claim and I know they received it

    Was this review helpful to you?

    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Standard Travel
    Review Received:
    October 20, 2014
    Eleanore from NY Verified Squaremouth Customer

    thank you as having the insurance helped give me peace of mind.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Elite
    Review Received:
    October 14, 2014
    Mark from NY Verified Squaremouth Customer

    Through SquareMouth, I've booked three policies with iTravelInsured. On one, I had to make a claim (death of my father). I am a co-owner of a business and I always need a travel policy that provides coverage if I have to cancel due to work reasons. iTravelInsured seems to be the only(?) carrier that provides such coverage to those that own a business.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 2 out of 5
    Policy:
    iTravelInsured Standard Travel
    Review Received:
    October 8, 2014
    Bob from United Kingdom Verified Squaremouth Customer

    called itravelnsured left a message did not get a call back. called squaremouth matter solved in 2 min.Thank you Squaremouth.

    Was this review helpful to you?

    7 out of 7 people found this review helpful

  • Rating 4 out of 5
    Policy:
    iTravelInsured Deluxe Travel
    Review Received:
    October 3, 2014
    William from Costa Rica Verified Squaremouth Customer

    This is the third time I have purchased your product. I have not yet made a claim and hope not to in my future travels. The purchase experience was painless and I intend to use your service in the future. The reason I gave 4 star rating is that without making a claim I have no knowledge as to the service level in making a claim or during an emergency.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Deluxe Travel
    Review Received:
    September 11, 2014
    Monther from Saudi Arabia Verified Squaremouth Customer

    This is my second year that I purchase a travel insurance through this company and I love it. This year, I didn't have any claim, but last year I had a claim and it was paid.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    iTravelInsured Standard Travel
    Review Received:
    September 9, 2014
    Wyndy from GA Verified Squaremouth Customer

    It was priced well, the representative were easy to cmumicate with and friendly. I will recommend this policy to others and use it again.

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 1 out of 5
    Policy:
    iTravelInsured Elite
    Review Received:
    August 23, 2014
    Nikolai from Russian Federation Verified Squaremouth Customer

    I called customer service on the day when I purchased the insurance in order to make some minor changes. They said that I would get the corrected version of the contract in a few days, but I never did. It had been over a month!

    Was this review helpful to you?

    9 out of 10 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Patriot International
    Review Received:
    August 9, 2014
    NYer from NY Verified Squaremouth Customer

    Contacted IMG via email after a fall with questions about my policy. I ended up not needing to go to a doctor but was very happy with the fast and comprehensive response I received.

    Response From:
    IMG
    IMG:
    Shane Lanning
    Response Received:
    August 11, 2014

    Thank you for allowing IMG to provide you with World Class International Medical Insurance. We look forward to serving you again in the future.

    Was this review helpful to you?

    21 out of 27 people found this review helpful

  • Rating 3 out of 5
    Policy:
    iTravelInsured Elite
    Review Received:
    July 23, 2014
    John from Brazil Verified Squaremouth Customer

    I have heard nothing regarding my claim that was put in over a week ago not even acknowledgement that it is been addressed
    I would have expected a faster feedback I am not satisfied as of now

    Was this review helpful to you?

    2 out of 2 people found this review helpful