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About TripAssure
You’ve known us since 1961 as MH Ross. In January of 2009, we became a Trip Mate brand, joining one of the industry’s largest and most respected administrators of travel insurance programs, and now we have changed our name to TripAssure.
Our new brand name will be more easily recognized and accessed in the digital world and more reflective of the many products and services we offer to our clients and travelers alike.
We know that you have many choices in selecting your travel insurance provider. When you select us, you have a team of experienced specialists and technical experts in the travel insurance industry working together to provide you with prompt and professional service. We strive to anticipate your needs and solve your problems before they occur.
We value your business and promise that we will always provide you with the integrity and service for which we are known. Superior customer service is as important to us as it is to you. We promise to provide you with:
- People Who Care – Our staff listens to what you have to say.
- Prompt, responsive solutions – Our staff will answer your questions or solve your problems quickly.
- Industry-leading plans – We provide you with coverage that is flexible, usable and affordable.
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5 stars
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4 stars
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3 stars55
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2 stars16
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1 star7
3,360
policies sold
0.7%
negative reviews
0.7% (23) negative reviews to sales
Average on Squaremouth is 0.2%
Verified Customer Reviews
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Rating 5 out of 5Policy:
CompleteReview Received:
March 2, 2019Clyde from UT Verified Squaremouth CustomerWas this review helpful to you?Very difficult to sort through all the polices for the features I wanted.
Had to call and get help, which was excellent
11 out of 12 people found this review helpful -
Rating 5 out of 5Policy:
AssetReview Received:
October 17, 2018Dawn from OH Verified Squaremouth CustomerWas this review helpful to you?Process was easy and painless. We had to make a change to our itinerary pre-departure and that was handled quickly and efficiently. As we have no claims to file, I can’t comment on that process.
1 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
CompleteReview Received:
September 19, 2018Monique from LA Verified Squaremouth CustomerBuying the insurance with TripAssure was easy. People were very helpful to explain the policy. I did not file claims.
Response From:
TripAssure:
DebbieResponse Received:
September 20, 2018Was this review helpful to you?Thank you for the 5 star rating. We always strive to be provide exceptional customer service. Thank you for your purchase. Safe travels!
1 out of 3 people found this review helpful
All reviews are from TripAssure customers