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Rating 4 out of 5Policy:
PrimeReview Received:
December 30, 2022Rochelle from CA Verified Squaremouth CustomerWas this review helpful to you?I had to change my trip and working with the customer service agents via mail was good.
2 out of 3 people found this review helpful -
Rating 3 out of 5Policy:
EssentialReview Received:
December 27, 2022Lea from WA Verified Squaremouth CustomerWas this review helpful to you?Haven’t heard back yet from them.
1 out of 6 people found this review helpful -
Rating 1 out of 5Policy:
EssentialReview Received:
December 23, 2022Lauren from MI Verified Squaremouth CustomerDifficult claim process and no information back
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5 out of 5 people found this review helpful -
Rating 3 out of 5Policy:
Cruise ChoiceReview Received:
December 19, 2022Desmond from CA Verified Squaremouth CustomerWas this review helpful to you?Disappointed with the company. I needed to change the dates of the policy and to them it was a huge deal. Never had this issue with other companies. Eventually they adjusted my dates but it was an unnecessary hassle
3 out of 3 people found this review helpful -
Rating 1 out of 5Policy:
EssentialReview Received:
December 18, 2022Ming from NY Verified Squaremouth CustomerWas this review helpful to you?Well the claim website don't work. Emailed my claim after my trip. Send over requested document a week later. No response from them ever since. It's been 2 months now. If they don't want to pay just say so. 🙄
12 out of 12 people found this review helpful -
Rating 1 out of 5Policy:
PrimeReview Received:
December 13, 2022troubled in Montana from MT Verified Squaremouth CustomerWas this review helpful to you?I called and was supposed to get a claim number to start my claim process. I have yet to hear from you regarding this. I had a trip delay of over 24 hours. I have not heard about the claim yet. So far not very satisfied...
10 out of 10 people found this review helpful -
Rating 3 out of 5Policy:
EssentialReview Received:
December 3, 2022LL from NY Verified Squaremouth CustomerWas this review helpful to you?We submitted the claim the instant we we tested positive for Covid. We provided all the requested documents including the Doctor’s evaluation and diagnosis. It has been 2.5 weeks and we can’t even see the status of claim online. They say they are very backed up, but do not give us any timeline. We might want to purchase another trip now that we are healthy, but we can’t do so because we have not received the funds back.
15 out of 16 people found this review helpful -
Rating 4 out of 5Policy:
Cruise ChoiceReview Received:
November 22, 2022Charles from CA Verified Squaremouth CustomerWas this review helpful to you?The claim was a small claim for an additional expense we incurred due to trip delay. I fully documented to claim. Nationwide did compensate me for the entire amount of the claim. However, it took well over a month to do so.
9 out of 9 people found this review helpful -
Rating 4 out of 5Policy:
EssentialReview Received:
November 21, 2022Eugene from CT Verified Squaremouth CustomerClaim processing took way too long. Nearly 6 weeks before getting our refund.
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3 out of 3 people found this review helpful -
Rating 5 out of 5Policy:
EssentialReview Received:
November 20, 2022Ron from VA Verified Squaremouth CustomerWas this review helpful to you?We had a few setbacks on the trip however we was able to overcome them there was no need to file a claim But been on vacation and knowing that you have coverage was a great feeling it was all part of what made the whole experience great
Thank you very much
1 out of 2 people found this review helpful
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Additional Information