Nationwide Mutual Insurance Company
Overall Rating 4.02 out of 5
Overall Rating 4.02 out of 5 622 Reviews Since 2018

  • Rating 1 out of 5
    Policy:
    Essential
    Review Received:
    November 14, 2022
    Rob from WA Verified Squaremouth Customer

    We are still waiting for the insurance to pay off.

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    5 out of 6 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Essential
    Review Received:
    November 6, 2022
    Vanessa from NY Verified Squaremouth Customer

    Denial of the claim with based on arbitrary wording

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 6, 2022
    Paul from HI Verified Squaremouth Customer

    Just filed the claim due to cancellation/rescheduled return flight

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    0 out of 7 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    November 3, 2022
    Ann from CA Verified Squaremouth Customer

    Overall excellent experience. A call to the company representative to confirm details of coverage was handled professionally and thoroughly. Will definitely use for future travel needs.

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    2 out of 3 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Prime
    Review Received:
    October 30, 2022
    Lisa from NY Verified Squaremouth Customer

    Filed claim 9/24/22.. still haven’t heard anything… terrrible

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    8 out of 11 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Cruise Luxury
    Review Received:
    October 30, 2022
    Mason from MI Verified Squaremouth Customer

    We had a change in the date of our departure that was initiated by our tour company. The Nationwide representative quickly made that change in our documents after I requested it in writing. She was very efficient, pleasant and helpful.

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    2 out of 2 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Essential
    Review Received:
    October 28, 2022
    Victoria from OR Verified Squaremouth Customer

    Got sick and missed part of our tour. Am finding it impossible to reach anyone by phone or way to file an online claim. A waste of time and money.

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    8 out of 8 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Cruise Choice
    Review Received:
    October 27, 2022
    Antionette from CO Verified Squaremouth Customer

    Too hard to file online as the file would be too large for your system, as your statement says no more than 24 mb file
    We are filing via mail and it leaves in the mail 10/27/22 to your claims department in Tampa with 59 pieces of paper requested for 3 claims

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    5 out of 5 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Essential
    Review Received:
    October 26, 2022
    Charles from NY Verified Squaremouth Customer

    While the claims process took about 7 weeks and we heard nothing from the insurance company throughout the period, the claim was paid in full with interest.

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    5 out of 5 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    October 20, 2022
    Mary from GA Verified Squaremouth Customer

    The Customer Service folks were great about helping find a Place to see a Dr on Canadian Thanksgiving. Very helpful

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    4 out of 5 people found this review helpful

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