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Rating 3 out of 5Policy:
Worldwide Trip ProtectorReview Received:
July 29, 2023A from AL Verified Squaremouth CustomerThe process was fine. The outcome was not 100% what I would have liked - much of what I requested was reimbursed, but some was not.
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8 out of 10 people found this review helpful -
Rating 5 out of 5Policy:
Worldwide Trip ProtectorReview Received:
July 28, 2023F from MT Verified Squaremouth CustomerWas this review helpful to you?Easy and reasonable
2 out of 6 people found this review helpful -
Rating 2 out of 5Policy:
Worldwide Trip Protector PlusReview Received:
July 25, 2023Maria Isabel from WA Verified Squaremouth CustomerWas this review helpful to you?We had to cancel the trip due to job loss. They were easy to sign up with, but I continue to get messages about providing more documents for processing the claim, but o have provided all of the documents they have asked for without any resolution.
29 out of 29 people found this review helpful -
Rating 3 out of 5Policy:
Worldwide Trip Protector EdgeReview Received:
July 25, 2023Stina from VA Verified Squaremouth CustomerWas this review helpful to you?The person I spoke with was not knowledgeable about insurance claims and did not suggest what I could and could not claim under the policy I purchased.
13 out of 14 people found this review helpful -
Rating 3 out of 5Policy:
Worldwide Trip ProtectorReview Received:
July 25, 2023Stacey from IA Verified Squaremouth CustomerMy original travel dates were modified by airlines and I did not update the policy at each change. Thus, on the way home, when our flights were cancelled and i attempted to make a claim, I was told I was outside of the travel window purchased. Technically this is correct; however I did not realize that I needed to contact the carrier to modify our trip dates each time the airlines changed anything (which happens frequently).
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15 out of 15 people found this review helpful -
Rating 4 out of 5Policy:
Worldwide Trip ProtectorReview Received:
July 21, 2023Kris from PA Verified Squaremouth CustomerWas this review helpful to you?The second leg of our flight was cancelled and rebooked for 12 hours later. I started a claim (since I had a lot of time at the airport that day) with someone and he told me to look for the emails. I never received the emails. After our cancelled and rebooked flight, we didn't received our luggage and I tried calling them and apparently got a 3rd party answering the phone. She said she couldn't see our whole policy and then transferred me to someone else. I was on the phone for about 45 minutes. Then, after she transferred me, I got a recording that they were closed and "click", they were gone. I gave up and called after our trip was over. This time I did receive the emails for the 2 claims. I have filled everything out and now am just waiting to see what happens.
23 out of 23 people found this review helpful -
Rating 5 out of 5Policy:
Worldwide Trip ProtectorReview Received:
July 11, 2023r from CA Verified Squaremouth CustomerWe provided all documents and received no questions
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All item’s paid
13 out of 14 people found this review helpful -
Rating 5 out of 5Policy:
Worldwide Trip ProtectorReview Received:
July 7, 2023Bert from OH Verified Squaremouth CustomerWas this review helpful to you?Spoke with a customer service representative regarding a potential claim. She guided us through steps and timeliness and put in notes about our potential claim. She was very professional and courteous!!
16 out of 16 people found this review helpful -
Rating 5 out of 5Policy:
Worldwide Trip ProtectorReview Received:
June 26, 2023Darene from FL Verified Squaremouth CustomerWas this review helpful to you?claim process to be determined once continued
2 out of 5 people found this review helpful -
Rating 5 out of 5Policy:
Worldwide Trip ProtectorReview Received:
June 22, 2023lynn from AZ Verified Squaremouth CustomerWas this review helpful to you?Outstanding customer service through Claude in Quebec, Canada
4 out of 4 people found this review helpful
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- WorldTrips
Additional Information