0.1% (195) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2118
4 stars
658
3 stars
266
2 stars
81
1 star
114
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
133,928
Since 2004
MONTHLY SALES
482
Average Monthly Sales Since 2004
REVIEWS
3,464
Since 2004
Overall Rating
4.4 out of 5
Overall Rating 4.4 out of 5
3,464 Reviews Since 2004
Customer Reviews for Travel Insured International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Everything went smoothly on the trip, so we did not file a claim. Otherwise, we were very happy with the service.
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2 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector Plus
Review Received:
January 31, 2023
Sharon from WA
Verified Squaremouth Customer
The policy was honored for the amount I received. Very professional service. And in a very quick settlement that only took a couple of weeks instead of months. Their policies are very clear and straight forward.
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30 out of 31 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 31, 2023
John from CA
Verified Squaremouth Customer
The representative (Debbie) was very helpful in helping me with my claim. She was very knowledgeable with how I should proceed.
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8 out of 8 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector Edge
Review Received:
January 27, 2023
eric from NC
Verified Squaremouth Customer
Some confusion on my part re dealing with what seemed to be two companies --Travel Insurance International and SquareMouth -- using the same policy number.
Otherwise, all went smoothly, although the real test of insurance performance comes when filing a claim (e.g., overwhelming claimants with verification requirements that are impossible to fulfill).
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11 out of 11 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 19, 2023
Laura from AZ
Verified Squaremouth Customer
Everything went very smooth.
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2 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 9, 2023
Jason from PA
Verified Squaremouth Customer
My wife had a medical emergency in Mexico that thankfully turned out not to be serious. Though costs for Resort Doctor, Ambulance and ER visit were incurred. Most of the cost was picked up/reimbursed by her health insurance plan. The Ambulance and a prescribed meds were not. Travel Insured International picked up the non covered items and we were reimbursed quite promptly. Also calls were made to the Travel Insurance emergency hotline during this time and a case file number was established during the vacation. All contact was courteous and helpful and they even called me to see how my wife was doing while we were at the resort. Have been a past customer of theirs and will definitely use Travel Insured International again for future travel insurance.
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91 out of 92 people found this review helpful
Rating 4 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 5, 2023
Wannapha from CO
Verified Squaremouth Customer
I submitted the claim since December, and currently Mid of March I am still waiting for the claim. Insurance company takes too long (about 4 weeks) to respond and once they respond asking for more paperwork, then when I submit the paperwork as requested , I have to wait for at least 4 weeks for them to respond and surly they will ask for more paperwork. This has become frustrating as I submitted all receipts from hospital (I was treated) and other expenses that related. I paid all hospital bill in advance and other expenses using my credit card and occurs interest on my credit bill because I am still waiting for insurance to reimburse. I will never purchase with this company again.
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29 out of 32 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
January 3, 2023
marillyn from OH
Verified Squaremouth Customer
i will be submitting a claim Have to find out how to do it
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1 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
December 29, 2022
Saverio from IN
Verified Squaremouth Customer
As it was a medical approved necessity to keep my leg vertical at all times, during my return flight. If you did not approve and plan to reimburse me for the business class upgrade. I could only afford the economy return flight. But thanks to you wonderful people planning to reimburse my $3900 business class upgrade. I was able to keep my leg vertical at all times and, more importantly not incur further damage or even loss of my leg. Have been in hospital since arrival in the US. God Bless n thank you
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48 out of 48 people found this review helpful
Rating 5 out of 5
Policy:
Worldwide Trip Protector
Review Received:
December 24, 2022
Dorothy from FL
Verified Squaremouth Customer
Website is fantastic and easy to use. I especially like being able to compare multiple options at the same time. I made a mistake in the original application and was able to have it corrected quickly and pleasantly.
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10 out of 10 people found this review helpful