Reviews, Sales, and Service Ratings for
Travel Insured International

It is reassuring to have a back up insurance plan when traveling as an older, mature adult. It is a detail of our trip that gave us more reassurance as we went forward with our plans; not always knowing every moment where we would be. I have worked overseas as a travel nurse in the past and my companies have always recommended Square Mouth.

Very easy to navigate. Customer service answered our one question quickly and completely.

great simple service I had a question and customer service responded swiftly and Over all great experience

I would not buy policy with them at all. bought expensive great coverage policy and Very disappointed with claim process and results. My claim been open for several months now; they reimbursed partially, very small amount, rest they can't and I am still waiting and appealing. Very unreasonable policies that rule out all the benefits they list when you purchase it. I think if you travel to developed country where receipts can be taken in English - it might work, but in small undeveloped islands or countries with no english, they don't accommodate realistic scenarios at all e.g. taxi to go to town and buy clothes. They will reimburse clothes but not taxi. Baby supplies and formula that you had to buy due to baggage 3 day delay is not covered. Small island airport doesn't provide any report of bag delivery nor they speak english to get it afterwards, so much hassle. Yet this claim department doesn't care: no baggage receipt therefore no proof you had bags 3 day delay. Really frustrating. and zero compassion from them.

Put in my claim, pretty cut and dry, husband had emergency surgery. I was expecting a faster turn around, not "we had an overwelming amount of claims". That is not my fault. My claim should not be taking this long.

I filed a claim after my wife and daughter received treatment for Covid while we were in Greece. I was impressed with how easy it was to upload receipts and doctor statements to the website. I was even more impressed that the same day I filed my claim I received a call that it had been approved and I received full reimbursement for all medical treatment sent to my bank account the next day. I have never received such a positive response from an insurance company. I highly recommend Travel Insured International- reasonable rates and excellent customer service.

I sent them a whole packet, complete with everything they asked for on their claim form, along with paperwork showing what each company said was nonrefundable. Yet, they want even more from me! I had to send them all my old credit card statements proving I had paid upfront for a rented RV, a train ticket, and an AIRBNB. All this for only a $652 claim. It seemed redundant! I think they they want to give up but then they don't know me. I would take them to Small Claims Court if they don't pay.

It was quite easy to connect by phone with one of your agents. She was extremely clear and understanding on my needs and she explained the process and answered all my questions.
I am intending to claim a luggage piece -my carry on that went on the plane with the rest of my luggage and was partially broken and opened at one edge. I am waiting for the airline to get back to me, but otherwise , I will send you the information and the pictures.
I am already recommending Squaremouth to my acquantances for your excellent services.