0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
Please enter the date your trip begins. This should be the day you leave your home.
Please enter the last day of your trip. This should be the day you return home.
Please enter your destination country. If you are traveling to multiple destinations, please just enter one. The policies on our site provide coverage across multiple countries.
TOTAL SALES
86,319
Since 2004
MONTHLY SALES
757
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Before Trip A flawless internet-based transaction.
During Trip Had no further interactions.
Claim Process this does not apply
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
March 4, 2011
Deborah from WA
Verified Squaremouth Customer
Before Trip Simple process, good comparison of policies. Luckily, no need to make a claim so no feedback on that.
During Trip no need to contact
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Flight Insure Plus - Package Plan
Review Received:
February 27, 2011
Helena from WI
Verified Squaremouth Customer
During Trip I had no contact with the insurer during the trip, so I had no customer service.
Claim Process no claim, so no experience with it
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
February 21, 2011
Catherine from CA
Verified Squaremouth Customer
During Trip didn't need it
Claim Process didn't need it
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
February 20, 2011
Karen from CO
Verified Squaremouth Customer
During Trip We didn't have the need to use any of the services. FOr me that (using a service) would be the real idncaiton of how good the policy was.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
February 17, 2011
Carolyn from FL
Verified Squaremouth Customer
During Trip Trip was canceled prior to leaving.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
February 10, 2011
Robin from PA
Verified Squaremouth Customer
Before Trip The website was easy to use and insurance was a better overall bargain than purchasing from the cruise line.
During Trip Contact was not needed during the trip.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
TraveLite
Review Received:
February 6, 2011
John from OR
Verified Squaremouth Customer
During Trip Uneventful trip. Went pretty much according to schedule
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
February 6, 2011
Wallace from MS
Verified Squaremouth Customer
Before Trip I had put the wrong start date on the web page. I called customer service and they changed my date and re-issued the policy. The customer service person was very friendly and professional. It was completed in a matter of minutes.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
February 6, 2011
Kathy from PA
Verified Squaremouth Customer
During Trip Didn't need services
Claim Process Didn't need services
Was this review helpful to you?
0 out of 0 people found this review helpful