0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
Please enter the date your trip begins. This should be the day you leave your home.
Please enter the last day of your trip. This should be the day you return home.
Please enter your destination country. If you are traveling to multiple destinations, please just enter one. The policies on our site provide coverage across multiple countries.
TOTAL SALES
86,319
Since 2004
MONTHLY SALES
757
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Before Trip Altough the trip was delayed for over 5 hours we did not retain any invoices etc...this was our own fault. So no complaints against coveage provider
During Trip No utilisation of "emergency"
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
January 3, 2011
clark from FL
Verified Squaremouth Customer
During Trip did not need any services
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
January 1, 2011
D from VA
Verified Squaremouth Customer
Before Trip Second time purchased TravelEx policy using SquareMouth. Both seem to be excellent companies. SquareMouth has really done a good job in this market space.
During Trip We did not, thankfully, need the services of this carrier. We very much like the broad international exposure of TravelEx. We can find them everywhere and they seem to be easy to contact.
Claim Process We did not, thankfully, have any claims.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
December 22, 2010
Clifford from FL
Verified Squaremouth Customer
Before Trip Very pleased that we selected your travel policy.
Claim Process Too soon to receive compensation.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
December 18, 2010
John from NJ
Verified Squaremouth Customer
Before Trip This is a great service and very good prices. I have not needed to make a claim but my friend did. He was surprised how quickly his claim was resolved and paid. Would use this provider again!!
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plus
Review Received:
December 17, 2010
Robyn from OR
Verified Squaremouth Customer
Before Trip I didn't receive any documentation in the mail
During Trip did not contact carrier during the trip
Claim Process Did not make a claim
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
December 10, 2010
Karen from NY
Verified Squaremouth Customer
During Trip Did not use
Claim Process NA
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Plus
Review Received:
December 4, 2010
AMS from PA
Verified Squaremouth Customer
During Trip Did not need to contact Customer Service - the peace of mind knowing I had insurance coverage was great!
Claim Process Not applicable.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
December 3, 2010
william from NY
Verified Squaremouth Customer
During Trip everything was excellent
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
November 26, 2010
Teresa from VA
Verified Squaremouth Customer
During Trip did not use during the trip
Was this review helpful to you?
0 out of 0 people found this review helpful