0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,319
Since 2004
MONTHLY SALES
757
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
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Claim Process we had no claims, the trip went flawless
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
November 22, 2010
Janis from TX
Verified Squaremouth Customer
During Trip No contact during trip
Claim Process No claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
November 17, 2010
Gregory from MN
Verified Squaremouth Customer
Before Trip Really had little contact. Bought it on line and that was it.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Travel Select
Review Received:
November 8, 2010
Joel from NC
Verified Squaremouth Customer
Before Trip It was routine.
During Trip Had no need to contact or make claim.
Claim Process No claims.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Travel Max
Review Received:
November 8, 2010
Carol from IL
Verified Squaremouth Customer
Before Trip The big problem I had was with the pre-existing conditions. I started the insurance transaction within the designated time but slipped over the time by only a few minutes because of the time zone change. Therefore I did not get that part of the policy for the same price. Fortunately nothing happened on my trip so it did not matter.
My trip plans started October 1, 2009 and did travel until Oct. 22, 2010. More than a year later. I changed my plans several times before getting things settled. I could have gotten more of the policy when I know exact travel dates. I am glad I did not need them.
During Trip I did not use any services.
Claim Process n.a.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
October 31, 2010
NJH from MN
Verified Squaremouth Customer
Before Trip It says you must carry the policy with you on your trip. It's several pages to print off. This is not convenient. I called to have policies sent and was told, oh, it's not necessary to have them on your trip. If that is so, do not tell us to take them along.
During Trip Did not need to contact you during our trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
October 26, 2010
Rita from FL
Verified Squaremouth Customer
Before Trip I called for clarification on coverage. The call was answered promptly and the respondent was able to answer the question without referral to another agent.
During Trip no interaction during trip
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
TraveLite
Review Received:
October 24, 2010
Adam from ME
Verified Squaremouth Customer
Before Trip I did this online
During Trip I did not use the emergency help hotline
Claim Process still did not get any forms, I was promissed to send
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7 out of 7 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
October 23, 2010
Jean from VA
Verified Squaremouth Customer
During Trip I didn't use the emergency help hotline during the trip.
Claim Process I didn't make a claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
October 22, 2010
Grace A. from NJ
Verified Squaremouth Customer
During Trip There was no contact with the carrier during my trip
Claim Process No Claims
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0 out of 0 people found this review helpful