0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,319
Since 2004
MONTHLY SALES
757
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
During Trip We did not use customer service or the hotline during the trip.
Claim Process No claim was filed.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
October 19, 2010
Barbara from CA
Verified Squaremouth Customer
During Trip I did not use the insurance so I cannot provide feedback about claim service.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
October 17, 2010
Darette from NV
Verified Squaremouth Customer
Before Trip I received information, I paid for it.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
October 16, 2010
Kenneth from TX
Verified Squaremouth Customer
Before Trip The set-up through Squaremouth was great and we received our policy immediately after booking. We had a great trip with no incidents and therefore no need of claims. Not much more to report.
During Trip Did not use customer service during the trip as the trip went smoothly.
Claim Process n/a - trip went as planned. Did not file a claim.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
October 14, 2010
Randolph from KY
Verified Squaremouth Customer
During Trip I did not contact the insurance carrier during my trip.
Claim Process I did not make a claim.
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Travel Basic
Review Received:
October 11, 2010
James from CA
Verified Squaremouth Customer
Claim Process Still waiting to hear a response from my claim submission
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
October 10, 2010
Karen from GA
Verified Squaremouth Customer
During Trip It is really hard to rate the carrier. I bought the insurance but never heard anything from them from the time I bought the insurance. Fortunately, we did not need to use the insurance. I would be able to rate them if I actually had to use them for their assistance in travel delay or a medical claim. I have used your company three times to buy insurance and have referred four of my friends
Claim Process no claims
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
October 8, 2010
Thomas from CT
Verified Squaremouth Customer
During Trip Did not need you
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0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Travel Select
Review Received:
October 7, 2010
Christopher from PA
Verified Squaremouth Customer
Before Trip I sent them an email with some questions regarding insurance policies and I NEVER got a response back. The only reason I purchased anything from them was because I was against a tight deadline and was not able to find anything else that fit what I needed under such short notice.
During Trip Did not use or contact them during the trip.
Claim Process No claim was made.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
TraveLite
Review Received:
September 27, 2010
Henry from CA
Verified Squaremouth Customer
During Trip No contact with the carrier during the trip
Claim Process No claim
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0 out of 0 people found this review helpful