Travelex Insurance Services
Overall Rating 4.43 out of 5
Overall Rating 4.43 out of 5 2,096 Reviews Since 2004

  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    October 19, 2010
    Randall from OR Verified Squaremouth Customer

    During Trip
    We did not use customer service or the hotline during the trip.

    Claim Process
    No claim was filed.

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    October 19, 2010
    Barbara from CA Verified Squaremouth Customer

    During Trip
    I did not use the insurance so I cannot provide feedback about claim service.

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  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    October 17, 2010
    Darette from NV Verified Squaremouth Customer

    Before Trip
    I received information, I paid for it.

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  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    October 16, 2010
    Kenneth from TX Verified Squaremouth Customer

    Before Trip
    The set-up through Squaremouth was great and we received our policy immediately after booking. We had a great trip with no incidents and therefore no need of claims. Not much more to report.

    During Trip
    Did not use customer service during the trip as the trip went smoothly.

    Claim Process
    n/a - trip went as planned. Did not file a claim.

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  • Rating 4 out of 5
    Policy:
    Travel Select
    Review Received:
    October 14, 2010
    Randolph from KY Verified Squaremouth Customer

    During Trip
    I did not contact the insurance carrier during my trip.

    Claim Process
    I did not make a claim.

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  • Rating 2 out of 5
    Policy:
    Travel Basic
    Review Received:
    October 11, 2010
    James from CA Verified Squaremouth Customer

    Claim Process
    Still waiting to hear a response from my claim submission

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    October 10, 2010
    Karen from GA Verified Squaremouth Customer

    During Trip
    It is really hard to rate the carrier. I bought the insurance but never heard anything from them from the time I bought the insurance. Fortunately, we did not need to use the insurance. I would be able to rate them if I actually had to use them for their assistance in travel delay or a medical claim. I have used your company three times to buy insurance and have referred four of my friends

    Claim Process
    no claims

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  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    October 8, 2010
    Thomas from CT Verified Squaremouth Customer

    During Trip
    Did not need you

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  • Rating 1 out of 5
    Policy:
    Travel Select
    Review Received:
    October 7, 2010
    Christopher from PA Verified Squaremouth Customer

    Before Trip
    I sent them an email with some questions regarding insurance policies and I NEVER got a response back. The only reason I purchased anything from them was because I was against a tight deadline and was not able to find anything else that fit what I needed under such short notice.

    During Trip
    Did not use or contact them during the trip.

    Claim Process
    No claim was made.

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  • Rating 4 out of 5
    Policy:
    TraveLite
    Review Received:
    September 27, 2010
    Henry from CA Verified Squaremouth Customer

    During Trip
    No contact with the carrier during the trip

    Claim Process
    No claim

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    0 out of 0 people found this review helpful