0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1217
4 stars
426
3 stars
175
2 stars
30
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
86,319
Since 2004
MONTHLY SALES
757
Average Monthly Sales Since 2004
REVIEWS
2,096
Since 2004
Overall Rating
4.43 out of 5
Overall Rating 4.43 out of 5
2,096 Reviews Since 2004
Customer Reviews for Travelex Insurance Services
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
During Trip I didn't have to contact the insurance carrier.
Claim Process I did not have to make a claim.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
August 16, 2010
Tavia from UT
Verified Squaremouth Customer
During Trip I did not need to use the helpline or anything, so I don't really have a response to the above questions
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
TraveLite
Review Received:
August 9, 2010
Michele from LA
Verified Squaremouth Customer
During Trip I did not have to use any of the services during my trip and thus cannot rate them
Claim Process I did not make any claim
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Travel Max
Review Received:
August 8, 2010
Kelly from CA
Verified Squaremouth Customer
Claim Process I haven't claimed missing luggage yet...don't know
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Max
Review Received:
August 7, 2010
GILLIAN from CA
Verified Squaremouth Customer
During Trip No use of customer service so no comment .
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Basic
Review Received:
July 31, 2010
Ellen from FL
Verified Squaremouth Customer
Before Trip Easy to apply for online and download the insurance documents and receipt necessary for trip.
During Trip Luckily, I can't answer any of these questions because we had no need for insurance on the trip.
Claim Process N/A
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Travel Select
Review Received:
July 29, 2010
SW from FL
Verified Squaremouth Customer
During Trip did not use during the trip
Claim Process our flight to Ft Myers on 6/15/10 was canceled after many delays. We had to stay in the Atlanta airport overnight waiting for a flight that left on 6/16/10. This was after flying all day from Europe. It cost me $5.00 to submit the reams of documents they needed for a $140.73 claim. It is now 7/30/10 and after calling again today I was told they will send me a check for $25.00 and refused to explain why they were not sending the amount claimed. I would not buy insurance from this company again.
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170 out of 172 people found this review helpful
Rating 4 out of 5
Policy:
Travel Select
Review Received:
July 29, 2010
mp from KS
Verified Squaremouth Customer
During Trip did not use
Claim Process no claims made
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Travel Select
Review Received:
July 27, 2010
Dyann from FL
Verified Squaremouth Customer
During Trip n/a
Claim Process n/a
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Travel Select
Review Received:
July 27, 2010
Charles from PA
Verified Squaremouth Customer
Before Trip Called them to try to get copy of insurance with no success.Then called Squaremouth and received copy in minutes.
Thanks
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1 out of 1 people found this review helpful