0.1% (408) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1995
4 stars
655
3 stars
373
2 stars
138
1 star
270
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
281,727
Since 2012
MONTHLY SALES
2252
Average Monthly Sales Since 2012
REVIEWS
3,459
Since 2012
Overall Rating
4.13 out of 5
Overall Rating 4.13 out of 5
3,459 Reviews Since 2012
Customer Reviews for Trawick International
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
The representative I worked with to purchase the policy was very helpful and kind.
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1 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
May 20, 2024
Pete from NY
Verified Squaremouth Customer
I had a favorable conversation with a Trawick International Representative prior to purchasing a policy
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0 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Protect
Review Received:
May 18, 2024
patricia from CA
Verified Squaremouth Customer
I tried to fill out a claim form online . I had problems, so a printed out forms and mailed them in with all necessary documents.
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8 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Explorer
Review Received:
May 15, 2024
Renee from NY
Verified Squaremouth Customer
Purchased primary medical insurance only for a short trip to Aruba. My mother got sick (sun poisoning/dehydration) the day before we were supposed to leave. We went to see a local doctor for $125 cash. Filed the claim when we returned and received payment within 3 weeks.
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17 out of 17 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Protect
Review Received:
May 15, 2024
Patricia from OH
Verified Squaremouth Customer
Haven't get any update yet while waiting, If your team can contact me as website mentioned should be appreciated! My Policy number is 2374401 Your Travel Claim number is TRSR29489
Sincerrely
Patricia Sun
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4 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels First Class
Review Received:
May 13, 2024
Ann from PA
Verified Squaremouth Customer
I am waiting on info from the airlines to make my claim (my flight was canceled and I was rebooked 24 hours later on my return flight). My main issue with my interaction with my travel insurance was the multiple different answers I received about making ga claim. It was hard to find out who actually to talk to about my claim. different 800 numbers sent me to different companies. Still not sure I have it all resolved.
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6 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Armor
Review Received:
May 10, 2024
Jerry from FL
Verified Squaremouth Customer
I canceled my trip the day of departure because the airline had so many delays that I missed my connection in NY as well as all my backup connections. Essentially the unending series of delays ruined my trip and I never went.
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1 out of 6 people found this review helpful
Rating 1 out of 5
Policy:
Safe Travels Protect
Review Received:
May 10, 2024
Xenon from FL
Verified Squaremouth Customer
2 months after I filed a claim still no timely communication about the claim status. They keep requesting additional documentation I've already provided them.
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23 out of 23 people found this review helpful
Rating 4 out of 5
Policy:
Safe Travels Protect
Review Received:
May 9, 2024
Noel from WI
Verified Squaremouth Customer
Our claim was just filed, and it remains to be seen how we ultimately view our experience.
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2 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Safe Travels Single Trip
Review Received:
May 7, 2024
Thomas from MD
Verified Squaremouth Customer
My experience was five stars. My first time using SquareMouth/Trawick yet very smooth!
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1 out of 4 people found this review helpful