Reviews, Sales, and Service Ratings for
Trawick International

I’ve used squaremouth before and find it a very accurate and useful site. Fortunately I have never filed a claim, but I know the companies are well known and internationally renowned, so I travel without any worries. Great job!

We had to cancel our trip because of illness.
Trawick made it fairly easy to file a claim online.

I asked about bedside companion support in policies, and some research was necessary to discover if this support were available. My request took time, and was met with support and the specific information I required,

I was extremely pleased with your customer service when I had a issue in adding to my coverage. It couldn't have been handled any better and you're first on my list for future travel insurance.

Did a good job comparing costs. Finding submitting claims not very easy!

We were delayed over 24 hours on our return flight ( no fault of ours). All the paperwork has been sent in twice and Nationwide Travel keeps wanting more information. I have sent everything with receipts. Boarding passes, receipts of cost of trips and insurance, signed documents , receipts of extra expenses twice and received a notice today to do this again. Not sure why this is problem as I was told on the phone trip delay was covered.
Sincerely, Jane

I had to cancel my cruise due to recently diagnosed cancer that required prompt treatment. I filed a claim as instructed and received full payment. My only complaint is they did not notify me along the way what the status of my claim was. I received a simple confirmation of receipt with no indication how long processing would take. I called several times to find out the status. Received check after about 7 weeks.

I like being able to insure deposit first customer service has been helpful

Submitted initial claim in December 2023, which was denied. Filed an appeal in February/March 2024 and that claim had been pending due to agents asking for additional documentation. Upon submission of additional documentation, the clock restarts and I am being told I have to either wait an additional 15-30 days. This experience has been awful and I will NEVER use carrier sgain.

I am very pleased with the process of filing claims. I was getting sick while traveling in Peru in February 2024. I had to see the local doctor, received some medical treatment, and took some prescription *****. I also had to change my travel plan with an extra hotel stay and additional flight expenses. I called the claim number after came back home. The gentleman on the phone was very helpful to explain the process and emailed me the claim forms. I completed both medical and trip interruption claim forms. I emailed back the claim forms with the requested supporting documents. The claims were proved pretty quickly and I received reimbursement checks in the mail.

I have bought the travel insurance with Trawick International from Squaremouth website several times in my previous international trips. This is the first time that I have to make the claim. I am pretty happy with the process.