Name: Trawick International
Brand: Trawick International
Rating: 4.13 (3459 reviews)

Overall Rating

0.1% (408) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

1995
4 stars

655
3 stars

373
2 stars

138
1 star

270

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

281,727

MONTHLY SALES

2252

REVIEWS

3,459

Overall Rating

Customer Reviews for Trawick International

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3,459 Reviews Since 2012
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Filed claim

Rating 4 out of 5

Policy:
Safe Travels Explorer Plus

Review Received:
January 4, 2024

Michael from OR Verified Squaremouth Customer

It took a full 30 days but it was paid and I’m happy with the result

Was this review helpful to you?
3 out of 3 people found this review helpful

Rating 3 out of 5

Policy:
Safe Travels First Class

Review Received:
December 30, 2023

Catherine from FL Verified Squaremouth Customer

The carrier made filing a demanding process even though they did eventually pay. When I furnished everything they requested on the claim paperwork they continued to ask for more information. The additional information they requested seemed to be a delaying tactic since I had already sent the information. I had to contact the travel agent and have them send and confirm the same information I had already sent. It took 3 months to get a refund of my cruise deposit. Also not easy to reach via phone they wanted me to do everything via computer.

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20 out of 21 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Voyager

Review Received:
December 24, 2023

Sheila from CA Verified Squaremouth Customer

Though the trip did not require any claims, despite a protest in Dublin, I felt more confident traveling somewhere I had not been before knowing I had this as back up in case something happened.

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0 out of 6 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Voyager

Review Received:
December 16, 2023

SAMUEL from CO Verified Squaremouth Customer

Thankful we didn’t need to use it!

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1 out of 6 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels USA Cost Saver

Review Received:
December 16, 2023

Aren from BC Verified Squaremouth Customer

Our planned trip to Hawaii weas cancelled due to our passports being out of date. We were pleased that Squaremouth provided a full refund and look forward to using their services for our upcoming spring vacation.

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5 out of 5 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Voyager

Review Received:
December 14, 2023

No one important from AZ Verified Squaremouth Customer

Everyone was exceptionally polite

Was this review helpful to you?
1 out of 5 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Explorer

Review Received:
December 13, 2023

Delette from OR Verified Squaremouth Customer

I was injured about two months before my trip's departure. When it became obvious that I would not be able to travel, my daughter started the claim process. It all proceeded smoothly. The claim payment was made without any problems. Will definitely use Trawick again.

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10 out of 10 people found this review helpful

Rating 5 out of 5

Policy:
Safe Travels Journey

Review Received:
December 12, 2023

Karen from NY Verified Squaremouth Customer

Easy to purchase a policy. When we purchased airline tickets it was easy to add more to our insurance policy.

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0 out of 4 people found this review helpful

Rating 4 out of 5

Policy:
Safe Travels First Class

Review Received:
December 12, 2023

lindsey from NY Verified Squaremouth Customer

Hello, I called to file a claim when bag was lost. Was told to call back. I did they said it was submitted but there is no record I need to submit again

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5 out of 7 people found this review helpful

Rating 1 out of 5

Policy:
Safe Travels Explorer

Review Received:
December 10, 2023

John from ID Verified Squaremouth Customer

Have not heard anything about my claim.
No one has notified me I have heard nothing.
Have no idea if they even received my claim.
No response has been sent.
No I would not use this insurance again or recommend.
Cathy and John sprstling

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12 out of 14 people found this review helpful