Why Choose Travelex Insurance Services for Travel Insurance

Notable Features

  • Awarded ‘Best Overall Travel Insurance Provider’ by U.S News
  • A top-rated provider on Squaremouth with 0.1% of customers leaving a negative review
  • All policies hold an AM Best’s Rating of A++ (Superior)

Travelex Insurance Services is among the highest-rated travel insurance providers on the market today. They offer comprehensive policies that offer protection from cancellations, medical emergencies, delays, and other common travel concerns.

All of Travelex’s comprehensive plans include up to 100% Trip Cancellation coverage, at least $25,000 in Emergency Medical coverage, and at least $200,000 in Medical Evacuation coverage. Some policies also feature generous coverage for flight disruptions, with up to $2,000 in Travel Delay coverage and $750 in Missed Connection coverage per person.

Travelex also offers affordable flight-specific policies that include benefits that provide coverage for specific disruptions that can occur during a traveler’s journey to their destination.
Travelex customers consistently rate their experience with the provider highly, with only 0.1% of customers leaving a negative review. With very few negative reviews and a high customer satisfaction rating, Travelex is one of the highest-rated providers found on Squaremouth.

This provider summary was written internally by a Squaremouth policy expert.

About Travelex Insurance Services

Travel Insurance for today’s traveler. Travelex is a leading provider of comprehensive travel protection. Whether you are traveling close to home or around the world, Travelex has a protection plan that may be just right for you!

Purchasing a protection plan from Travelex is a great way to safeguard against the unexpected and enjoy some peace of mind while you travel. Travelex offers several protection plans designed to fit the needs of today’s travelers. Choose from our basic low cost, mid-tier, or broader family-friendly plan. Wherever in the world your travels take you, it is important to protect both yourself and your trip investment.

For every traveler and every trip.

Travelex Insurance Services

Overall Rating 4.43
  • 5 stars
    1237
  • 4 stars
    428
  • 3 stars
    177
  • 2 stars
    33
  • 1 star  
    45

88,924
policies sold

0.1%
negative reviews

0.1% (78) negative reviews to sales
Average on Squaremouth is 0.2%

US News' Pick for Best Provider

Travelex has been named the best overall travel insurance provider in 2024 by U.S. News, achieving a rating of 4.8 out of 5 stars.

Travelex was recognized for its tailored policy options, plan affordability, coverage amounts, and customizable upgrade options.

“If you’re traveling internationally and seeking the best overall coverage, you should look at the Travel Select plan.”

Read more

Policies Offered by Travelex Insurance Services


Ultimate

Policy Description:

Our Ultimate plan is our most comprehensive and customizable plan, with up to nine optional upgrades to choose from. It’s great for families, as it’s our only plan with kids-included pricing. It also features eligibility to cover your pre-existing medical conditions, up to $250,000 emergency medical coverage, and up to $50,000 trip cancellation coverage. With our highest benefit limits and included 24/7 travel assistance, our Ultimate plan lets you pack extra confidence on vacation.

Underwritten By: Zurich American Insurance Company

Underwritten Location: 1299 Zurich Way Schaumburg, Illinois 60196-1056 United States

AM Best #: 002563

AM Best Rating: A+ (Superior)


Essential

Policy Description:

Our Essential plan offers our most affordable comprehensive coverage, with up to six optional upgrades to choose from, like adventure activities and rental car damage. It features up to $25,000 emergency medical expense coverage, up to $10,000 trip cancellation coverage, and up to $750 baggage and personal effects coverage. Plus, it includes 24/7 travel assistance, so you can feel supported on vacation anytime, anywhere.

Underwritten By: Zurich American Insurance Company

Underwritten Location: 1299 Zurich Way Schaumburg, Illinois 60196-1056 United States

AM Best #: 002563

AM Best Rating: A+ (Superior)

Verified Customer Reviews

  • 2,123 Reviews Since 2004

  • Rating 5 out of 5
    Policy:
    Travel Basic
    Review Received:
    March 2, 2025
    Kevin from MD Verified Squaremouth Customer

    I initial reached out because I believed I needed to file a claim due to illness. My party member was able to come so I canceled the claims process.

    Was this review helpful to you?

    0 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Flight Insure
    Review Received:
    April 2, 2025
    Mark from MD Verified Squaremouth Customer

    Easy process reasonable price, something you hope you never need but good to have

    Was this review helpful to you?

    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Travel Select
    Review Received:
    March 30, 2025
    Mona from WA Verified Squaremouth Customer

    There are few companies that allow or have an add on policy for "older" people (I'm 71) for adventure/extreme sports. Travelex has an "add on" for this. It was not needed but nice to know if I did need it, the coverage was there for getting me off the mountain and/or out of the caves for medical care. The only drawback is that they do not offer annual coverage.

    Response From:
    Travelex Insurance Services
    Travelex Insurance Services:
    Marcy Steinspring
    Response Received:
    March 31, 2025

    Thank you for taking the time to post! We’re so happy to hear you're a customer - we love protecting travel dreams! So glad you did not have any issues while on your trip!

    Was this review helpful to you?

    0 out of 0 people found this review helpful
Show All Reviews

All reviews are from Travelex customers

Contact Information for Travelex Insurance Services

Customer Service:
1-800-228-9792
Hours of Operation:

Monday - Friday, 8:00am - 7:00pm CST

Claims Phone:
1-800-501-4781
Claims Hours of Operation:

Monday - Friday, 7:30am - 7:00pm CST

Mail to:
Travelex Insurance Services
P.O. Box 1019
Youngwood, Pennsylvania 15697-0919
Emergency Assistance:
Inside USA 1-800-555-0870
Outside USA 1-416-977-1803
Claims Email:
support@zurichtravelclaims.com
Fax: Travelex Insurance Services has not provided a fax number for claims.
Provider Claims Website