Reviews, Sales, and Service Ratings for
Trawick International

I got food poisoning and couldn’t board my flight had to be wheelchairs out of the airport I was sick for 8 days but because I didn’t go to doctor on Monday because I was sick they said it was too late to go and have it be acceptable for claim
The gate attendant was not going to let me on the plane after watching me throw up in a plastic bag at the gate
Everything was refunded due to my illness except my hotel that was all I wanted
This is my second useless policy from you
Never again will I use your company last time was Covid
The reason for getting it was if something happened and it did
Who goes through checking in and getting duty free if they didn’t plan to travel
You policy is a lose lose situation

Waiting on them to take next steps with processing claim but so far so good. Used them 5 times prior and like the price and policy terms.

Trawick denied out claim. We could not travel to Israel due to Israel being at War after Hamas attacked Israel. I can't imagine that this claim would be denied. We have not seen our daughter, husband and 6 grandchildren since before Covid. We were extremely anxious to visit and it was with a heavy heart that we needed to cancel. How could this not be a reason to honor our claim. Delta reimbursed 100%. El Al reimbursed 70% and we simply were putting in a claim for the remaining balance that Trawick denied. This is NOT right. Please help.
Frank Valente

Day before departure back home one of my ears got stuffed. That day I was doing some sightseeing and noticed it in evening. Next day I had flight back home. I decided to call in morning see if I can file claim but go to doctor at home (flight was afternoon it was no time to do check it at local doctor). So I called customer service I was told that I can’t do it back home. Basically I was told go to local doctor, miss flight and file claim doctor reimbursement and trip reimbursement. It was no any assistance with this insurance and advise made no sense. I got flashback movie The rainmaker when Jackie Lemanczyk was testifying:…all claims must be denied…” I guess insurance business is still as usual back in 60th or 70th.

When I ordered the insurance I booked incorrect dates. I called and was connected with a person who changed the dates without any issues or additional charges.

While I was on the cruise I cut my big right toe I went to the ships doctor who put me on antibiotics and told me to see my doctor when I returned home. I called trawich international insurance to get a claim form for the follow up appointment but the nice lady said it was not within the dates for my policy by one day and she said she would not send a claim form

Purchasing my original medical policy was pretty routine. I checked several companies, and found that Trawick had the price and features I was looking for.

Then I found that I had to increase my limit. So I called Customer Service and spoke with a Customer Service agent. She was very knowledgeable and seamlessly increased my limit.

This is not the first time I have used Trawick. I am very satisfied with them, and will likely use them for future travels.

Easy purchasegoid value easy to make modifications

I had a heart attack and open heart surgery 30 days before. I was supposed to leave on my trip. Of course, I could not leave the country. So I filed a claim. The first few people continued to give me wrong information. I finally got someone that knew what they were doing. They told me how to fill out the forms and where to get them. I emailed everything back with the doctors notes, medical info, etc. It took about 20 days. But the checks came when they said they would.I would like to tell,when you buy a policy that says secondary policy I. Assumed, it meant they paid medical bills secondary.However this means they pay secondary for everything. But the cruise line did refund a tiny amount, and Trawick paid the difference.
Just to explain that secondary means everything is secondary not just medical. But I am very pleased with the outcome between the cruise line and Trawick. I was paid back in full from my lost trip will use them again.Also The agents that I spoke to check the status were the most polite helpful people I've ever dealt with..

Easy to compare different policies and coverage. My question was answered through assistance chat. Did not need to make a claim so can’t answer to how that went. Felt better knowing I had coverage if needed.