Why Choose Travelex Insurance Services for Travel Insurance
Notable Features
- Awarded ‘Best Overall Travel Insurance Provider’ by U.S News
- A top-rated provider on Squaremouth with 0.1% of customers leaving a negative review
- All policies hold an AM Best’s Rating of A++ (Superior)
Travelex Insurance Services is among the highest-rated travel insurance providers on the market today. They offer comprehensive policies that offer protection from cancellations, medical emergencies, delays, and other common travel concerns.
All of Travelex’s comprehensive plans include up to 100% Trip Cancellation coverage, at least $15,000 in Emergency Medical coverage, and at least $100,000 in Medical Evacuation coverage. Some policies also feature generous coverage for flight disruptions, with up to $2,000 in Travel Delay coverage and $750 in Missed Connection coverage per person.
Travelex also offers affordable flight-specific policies that include benefits that cover specific disruptions that can occur during a traveler’s journey to their destination.
Travelex customers consistently rate their experience with the provider highly, with only 0.1% of customers leaving a negative review. With very few negative reviews and a high customer satisfaction rating, Travelex is one of the highest-rated providers found on Squaremouth.
This provider summary was written internally by a Squaremouth policy expert.
About Travelex Insurance Services
Travel Insurance for today’s traveler. Travelex is a leading provider of comprehensive travel protection. Whether you are traveling close to home or around the world, Travelex has a protection plan just right for you!
Purchasing a protection plan from Travelex is a great way to safeguard against the unexpected and enjoy some peace of mind while you travel. Travelex offers several protection plans designed to fit the needs of today’s travelers. Choose from our basic low cost, family friendly, business or luxury travel plans. Wherever in the world your travels take you, it is important to protect both yourself and your trip investment.
Dream. Explore, Travel On.
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5 stars
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4 stars
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3 stars174
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2 stars30
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1 star45
85,218
policies sold
0.1%
negative reviews
0.1% (75) negative reviews to sales
Average on Squaremouth is 0.2%
Policies Offered by Travelex Insurance Services
Travel Basic
Policy Description:
Travel Basic offers coverage against unexpected travel risks. Travel Basic is a great choice for the budget-minded traveler. The excellent coverage you come to expect with a Travelex product now offering benefits such as Financial Insolvency and Cancel for Work Reasons if purchased within 15 days from initial deposit.
Underwritten By: Berkshire Hathaway Specialty Insurance Company
Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944
AM Best #: 00864
AM Best Rating: A++ (Superior)
Travel Select
Policy Description:
Travel Select, a highly popular travel protection plan for families, includes children 17 and under at no additional cost when traveling with a covered adult. If child’s trip cost exceeds $10,000 or adult trip cost or trip length exceeds 30 days, the child will be charged the corresponding plan cost. Travel Select also offers the ability to customize protection to fit individual lifestyle needs. Policy includes Pre- Existing Conditions Waiver, state specific coverage and built-in benefits like Cancel for Business Reasons along with the ability to customize with optional upgrades.
Underwritten By: Berkshire Hathaway Specialty Insurance Company
Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944
AM Best #: 00864
AM Best Rating: A++ (Superior)
Flight Insure
Policy Description:
Flight Insure offers single trip coverage for all ages including trip delays, three benefit options for flight accidents, along with 24/7 travel assistance and concierge services starting at just $17.
Underwritten By: Berkshire Hathaway Specialty Insurance Company
Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944
AM Best #: 00864
AM Best Rating: A++ (Superior)
Flight Insure Plus
Policy Description:
Flight Insure Plus includes coverage for flight accidental death and dismemberment, emergency medical expenses, emergency medical evacuation & repatriation, lost, stolen, damaged or delayed baggage and trip delay for a single trip. Includes 24/7 travel assistance and concierge services.
Underwritten By: Berkshire Hathaway Specialty Insurance Company
Underwritten Location: 1314 Douglas Street, Suite 1400 Omaha, NE 68102-1944
AM Best #: 00864
AM Best Rating: A++ (Superior)
Verified Customer Reviews
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Rating 4 out of 5Policy:
Travel SelectReview Received:
September 26, 2024Joshua from FL Verified Squaremouth CustomerWas this review helpful to you?A-OK
0 out of 0 people found this review helpful -
Rating 5 out of 5Policy:
Flight Insure PlusReview Received:
September 22, 2024Moe from AL Verified Squaremouth CustomerWas this review helpful to you?I had a couple of questions predeparture. They provided satisfactory answers to all my questions. Since I didn't make a claim, I can't really rate them. However, I intent to give them another try in the future.
0 out of 0 people found this review helpful -
Rating 4 out of 5Policy:
Travel SelectReview Received:
August 27, 2024KK from NC Verified Squaremouth CustomerPurchase was easy. Appreciated the reviews - that said, the claim process so far has been really drawn out and customer service with Travelex has not been great. They told me 15 business days to review, and after 20 finally emailed to say they needed a bunch more documents - that was a week ago and since responding the same day, I have heard nothing.
Review Updated: 09/27/2024
They told me it would be 15 business days, but it was over 30 before the claim was resolved. Otherwise, it was fairly strait forward to process the claim. Everything was done online and via email, which could be slow at times.
Response From:
Travelex Insurance Services:
Marcy SteinspringResponse Received:
September 5, 2024Was this review helpful to you?Thank you for posting on Squaremouth.com. Travelex Insurance Services, Inc. (“Travelex Insurance”); appreciates your feedback, you are very important to us!
Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex Insurance does not make claim determinations.
We have contacted BHSIC on your behalf and they have advised that three of the documents submitted were in a format that are not supported. They reached out to you on both August 12th and August 22nd regarding this matter. Since those emails were sent the claim documents were received in a supported format and the claim was paid on September 4, 2024.
It is important to remember that insurance is highly regulated, and all claims are determined based on the required documentation submitted and the policy details for the policy you purchased.
Should you have any questions, you may contact BHSIC at 855.205.6054 option 2, Monday - Friday: 7:00 am-7:00pm CT or please submit the documentation to BHSIC by email at travelex.claims@bhspecialty.com.
Kind Regards,
Travelex Insurance Services, Inc.
3 out of 3 people found this review helpful
All reviews are from Travelex customers
Contact Information for Travelex Insurance Services
800-819-9004
Hours of Operation:
Weekdays, 8:00am – 7:00pm CST
855-205-6054
Claims Hours of Operation:
Weekdays, 7:00am to 7:00pm CST
Berkshire Hathaway Specialty Insurance Company PO Box 2986
Clinton, Iowa 52733
Outside USA 647-775-8042
travelex.claims@bhspecialty.com
Fax: Travelex Insurance Services has not provided a fax number for claims.