Seven Corners is a top-5 selling provider on Squaremouth, known for its affordable travel medical coverage. Unlike many other providers, it offers policies for both non-U.S. residents and non-U.S. citizens.
See how Seven Corners compares to other providers on Squaremouth in customer satisfaction and service quality:
*The overall customer rating is the average of all reviews for the provider since they joined the marketplace.
Customers appreciate Seven Corners’ responsive customer service, especially when helping them select the right policy for their trip. Many travelers highlight the helpfulness and availability of the support team. However, some mention frustrations with the time-consuming paperwork and long wait times for reimbursement during the claims process.
On line purchase with a discussion with CS. Good.
Excellent service all around
Many thanks
We had travel medical insurance. The medical services were provided by the medical center on a cruise ship. Seven Corners customer service was very helpful with the process and mechanics of filing a claim. During the cruise we got a good idea of what documentation we needed to get from the ship. The documents required were reasonable, and the claim was approved expeditiously and in full. And our checks arrived reasonably promptly. We would use Seven Corners again.
When I changed my itinerary, the lady at Customer Service handled it very well.
For my last trip in December25/January26 I filed a claim to Seven Corners after I got back and it was the best experience. The interaction was personal and very professional. I will always travel with Seven Corners in the future (as I have in the past) because I have the security now that in case I need assistance they will own up to it!
The process in obtaining the travel insurance was seamless. I had an excellent trip without incident so there was no need to file a claim. I am planning a few more trips and will consider seven corners for my future travel.
Very helpful with questions before I purchased my policy I felt very comfortable with my choice
I purchased Trip Protection Basic, which has a 48 hour flight delay requirement before trip interruption benefits apply, but during which the flight delay expenses are covered. Seven Corners claims staff required me to provide numerous documents related to prepaid expenses even though they would not be covered because of the 48 hour delay provision, which was a waste of my time and made the claim process even slower and more cumbersome. Took 10 days to process my claim, which was really just for meal expenses during the 43 hour delay period.
The list of benefits indicates that trip interruption covers prepaid lodging, events, etc. with no mention of the 48 hour minimum delay until you get into the fine print of the policy. I think there should be a notation that a minimum delay period may apply as when you are comparing policies on SquareMouth, only the list of benefits is being compared, so you may not see that one policy has a minimum delay while another does not.
I've used you before and it was good. Seemed a fair price for the coverage.
This trip was canceled 2 days before my flight., on 2/29.
My trip was for 5 weeks in Puerto Vallarta, Mexico. Because of "travel alerts",
The PV airport being closed and my AA flight was canceled by AA, 5 hrs before
take-off.
I did file a claim because no trip was taken, and couldn't be taken. but you charged me for it#
Thank you the outcome
Chuck Fargo
I haven’t heard back from claim team since it has been more than 15 days As they promised to provide the first update of my claim, slow claim processing and I am still waiting for update since March 18.