WorldTrips Travel Insurance Reviews

Hello Babak. Thank you for sharing your experience. Please note that it may take 30-45 business days to process your claim after it has been submitted with all supporting documentation. Once the claim is finalized, an Explanation of Benefits will be sent showing the outcome of the claim. You can always use the Member Portal to stay up-to-date on claim processing status. Thank you for choosing WorldTrips!

Hello Joel. Thank you for leaving a review. Please note that our standard time for processing claims is 30-45 business days after the claim is submitted with the correct documentation. Once the claim is finalized, an Explanation of Benefits will be sent showing the outcome of the claim. You can utilize the Member Portal to stay up-to-date on your claim processing status. Thank you for choosing WorldTrips!

Hello Jeffrey. We are very sorry to hear that you were rushed to the hospital for blood clots, and we sincerely hope that you are feeling better. We apologize that you had a confusing experience with your claim, and we would love to know exactly what went wrong in the process. If you feel inclined to share more details about your experience, please email us at reviews@worldtrips.com. Thank you.

Hello Patricia. Thank you for taking the time to share your feedback. We are glad that you had a friendly and helpful experience with our customer service. We are sorry to hear that you had difficulty filling out the online claim form. We truly value your feedback and would love to hear more about what specifically could have been improved; if you feel inclined to share more details, please send us an email at reviews@worldtrips.com. Thank you for choosing WorldTrips.

Hello Zechariah. Thank you for leaving a review. Please note that it may take 30-45 days from the date a claim and all required documents were received for it to be processed. Claim status can conveniently be checked 24/7 by accessing our Member Portal online. If you have further questions, our Customer Service team is available to help at (800) 605-2282 and we will be happy to assist you. Thank you.

Hello Tish. Thank you for writing a review. It is wonderful to hear that you had a positive experience with us, from the professional and helpful staff to the clear and timely process. Thank you for choosing WorldTrips!

Hello Susan. We are sorry to hear that you got sick while traveling and sincerely hope that you are feeling better. We believe there may have been a misunderstanding regarding your claim; we have sent you an email with more details to help clear up any confusion. If you have any further questions or did not receive this email, please contact us at reviews@worldtrips.com. Thank you.

Hello Jennifer. We are sorry to hear about the loss of your mother, and we extend our condolences. We are also sorry to hear that you experienced a baggage delay while traveling. Please note that our standard claim processing time is 30-45 days after receiving all requested documents. Once the claim is finalized, an Explanation of Benefits will be sent showing the outcome of the claim. You can always use the Member Portal to stay up-to-date on claim processing status. If you have any further questions or concerns, our customer service support can be contacted at 1-800-605-2282 or you can email us at reviews@worldtrips.com and we will be happy to assist you. Thank you.

Hello Tu. We are sorry to hear that you felt the claims process was long and complicated. Please note that to ensure that our office is adjudicating your claim per the terms and conditions of your purchased policy, we must request all relevant information related to the claim. Additionally, our standard claim processing time is 30-45 days. If you have any further questions or concerns, please email us at reviews@worldtrips.com and we will be happy to assist you. Thank you.

Hello Barry. Thank you for sharing your experience. We are sorry to hear that your luggage was lost for 3 days, and understand how frustrating this can be. We are glad that we were able to provide helpful assistance. Please note that one of the purchased items was an exclusion, as stated in your policy documents, which is why the full reimbursement amount was not provided. If you would like more information about this, please send us an email at reviews@worldtrips.com and we will be happy to assist you. Thank you!