Reviews, Sales, and Service Ratings for
Aegis

Claim has been submitted in its entirety! Waiting for payment!

I understand policy.

Kent passed away, and we filed a claim which was paid promptly, but the check was made out to the “estate of Kent Peterson” I tried to get it changed to the name of the executor but they couldn’t change it. An estate account is only valid in probate of which there was none on Kent’s estate. It is not possible to set up an estate account after the fact so check can not be cashed or deposited.

Once I decided to file a claim, the response with regards to the claim was prompt and forms were sent to me expeditiously.

My claim is submitted. I’ve reached out to them, but they have not responded at all.

Squaremouth is an excellent venue to see a variety of coverage plans and fees. We had to cancel our trip 4 days prior to leaving due to a newly diagnosed case of colon cancer that had a sense of medical urgency. We called Aegis immediately and started our claim Nov 8 which was filed Dec 4 after meeting with the surgeon for needed signature.

Hard drive on my phone crashed midway through my trip & lost access to my reservations and both email accounts. I submitted a claim as I lost thousands of dollars, but phone failure was not an acceptable reason for reimbursement so I had to eat a 2-week vacation in Patagonia. The claim process was smooth but getting denied lowered my rating a little. Need to expand acceptable reasons for trip interruption/cancellation.

I did file a claim. It was a bit wearisome. I didn't have the right document from Quantas (who lost my luggage) so that took awhile. Finally the insurance company accepted my documents. It took about two weeks to be reimbursed.

Our luggage was delayed on the inbound flight for 3 days in San Diego. I phoned the emergency hotline and was instructed what to do. I found the claims form a little confusing but did my best. Our claim number is 749788
Thanks you

I mailed all documents on Nov. 4, 2024
Aegis General Insurance Agency, Travel & Cancellation Ins. Division.
4507 N. Front St., Suite 200
Harrisburg, PA. 1710

Policy Number: 4GRCWTI2276876 (Rodd Y Suzuki)
Policy Number: 4GRCWSM2276879(Midori Suzuki)