battleface
Overall Rating 4.21 out of 5
Overall Rating 4.21 out of 5 82 Reviews Since 2020

  • Rating 2 out of 5
    Policy:
    Discovery Plan
    Review Received:
    April 16, 2022
    Marla from OR Verified Squaremouth Customer

    There is no help when purchasing the insurance online and when it was needed I didn’t check the right box and when I needed it I didn’t have insurance. I travel a lot and would never use your insurance again

    Was this review helpful to you?

    44 out of 50 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Explorer
    Review Received:
    March 7, 2022
    Renee from WA Verified Squaremouth Customer

    My flight was canceled and BA was unable to provide rebooking assistance. I got on the chat with Jane and she helped me navigate the process, helping me get back home without having to file a claim at all, the best possible outcome for everyone!

    Was this review helpful to you?

    27 out of 27 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Explorer
    Review Received:
    March 6, 2022
    Elizabeth from MI Verified Squaremouth Customer

    My 2nd flight was delayed 24 hours due to a maintenance issue with Delta. I contacted Battleface since I had an extensive policy and was told by the agent that my plan ONLY covered trip cancellation (and not delay!). I find that absolutely ridiculous (and knew it wasn’t true given my policy summary).

    When I returned, I got a competent agent (but shouldn’t have had to try twice). They require a TON of documents to file a simple claim though also and don’t give any per form, just actual expenses and need proof of payment t for things you aren’t even trying to get reimbursed for.

    Was this review helpful to you?

    83 out of 93 people found this review helpful

Insurance Providers

Additional Information

By using this site, you agree to our Privacy Policy.