Name: GeoBlue
Brand: GeoBlue
Rating: 4.63 (110 reviews)

Overall Rating

0.0% (4) negative reviews to sales
Average on Squaremouth is 0.2%

5 stars

83
4 stars

19
3 stars

3
2 stars

2
1 star

2

Detailed Ratings

Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim

TOTAL SALES

22,547

MONTHLY SALES

335

REVIEWS

110

Overall Rating

Customer Reviews for GeoBlue

Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.

110 Reviews Since 2013
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Filed claim

Rating 5 out of 5

Policy:
Voyager Choice excl US

Review Received:
October 14, 2024

Mary from CT Verified Squaremouth Customer

This gave me piece of mind while traveling abroad. Would definitely use again.

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1 out of 2 people found this review helpful

Rating 5 out of 5

Policy:
Voyager Choice excl US

Review Received:
October 13, 2024

Samuel from PA Verified Squaremouth Customer

Brief trip. Smooth experience. No claims made

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1 out of 2 people found this review helpful

Rating 5 out of 5

Policy:
Voyager Essential excl US

Review Received:
July 21, 2024

Anna from PA Verified Squaremouth Customer

I’m still on the fence for rating the claims service. It’s only been a few days and I’m told it can take 6 weeks, I’m ok with the length, but hope there will be updates through. I also found the claims submission process tedious and due to Turkish language paperwork, I’m still not sure it’s submitted correctly. Which I hope it is since the expenses were over $3000

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4 out of 9 people found this review helpful

Rating 5 out of 5

Policy:
Trekker Essential excl US

Review Received:
July 8, 2024

EC from CA Verified Squaremouth Customer

GeoBlue paid my claim promptly and generously.
Both my wife and I were infected with COVID while on a cruise ship. We both incurred charges for doctor visit and medication, but I only filed a claim for my own expenses, which were significantly higher. I filed the claim via GeoBlue web site - it was so easy! They prompted me for the necessary information and then I uploaded PDF files with the receipts.
In my haste, I did not notice that the PDF file containing my receipt also included my wife's receipt as a second page.
Surprisingly, we both received reimbursement checks from GeoBlue. GeoBlue paid my wife's expenses (less deductible) although we did not formally file a claim for her.
I am generally skeptical about insurance purchase - assuming that the insurer will find a way to pay less than what is expected. This was the opposite - GeoBlue was diligent, generous, and efficient. Thank you!

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16 out of 18 people found this review helpful

Rating 4 out of 5

Policy:
Voyager Choice excl US

Review Received:
June 30, 2024

Mark from CA Verified Squaremouth Customer

Easy to research policies and easy to find the correct one.

I was confused because I purchased 2 different policies for 2 different international trips. I wasn't sure how to save the information on the GeoBlue app, but when I reached out to GeoBlue, they explained how.

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7 out of 7 people found this review helpful

Rating 5 out of 5

Policy:
Voyager Choice excl US

Review Received:
March 28, 2024

David from CA Verified Squaremouth Customer

I would purchase travel insurance again through SquareMouth.

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5 out of 8 people found this review helpful

Rating 4 out of 5

Policy:
Voyager Choice excl US

Review Received:
March 23, 2024

Marta from CO Verified Squaremouth Customer

I liked the updates Geo- Blue gave about things going on in the country I visited. They were informative.