0.0% (4) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
84
4 stars
19
3 stars
3
2 stars
2
1 star
2
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
22,833
Since 2013
MONTHLY SALES
295
Average Monthly Sales Since 2013
REVIEWS
111
Since 2013
Overall Rating
4.63 out of 5
Overall Rating 4.63 out of 5
111 Reviews Since 2013
Customer Reviews for GeoBlue
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Was this review helpful to you?
1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Voyager Choice excl US
Review Received:
October 14, 2024
Mary from CT
Verified Squaremouth Customer
This gave me piece of mind while traveling abroad. Would definitely use again.
Was this review helpful to you?
2 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Voyager Choice excl US
Review Received:
October 13, 2024
Samuel from PA
Verified Squaremouth Customer
Brief trip. Smooth experience. No claims made
Was this review helpful to you?
2 out of 3 people found this review helpful
Rating 5 out of 5
Policy:
Voyager Essential excl US
Review Received:
July 21, 2024
Anna from PA
Verified Squaremouth Customer
I’m still on the fence for rating the claims service. It’s only been a few days and I’m told it can take 6 weeks, I’m ok with the length, but hope there will be updates through. I also found the claims submission process tedious and due to Turkish language paperwork, I’m still not sure it’s submitted correctly. Which I hope it is since the expenses were over $3000
Was this review helpful to you?
5 out of 10 people found this review helpful
Rating 5 out of 5
Policy:
Trekker Essential excl US
Review Received:
July 8, 2024
EC from CA
Verified Squaremouth Customer
GeoBlue paid my claim promptly and generously.
Both my wife and I were infected with COVID while on a cruise ship. We both incurred charges for doctor visit and medication, but I only filed a claim for my own expenses, which were significantly higher. I filed the claim via GeoBlue web site - it was so easy! They prompted me for the necessary information and then I uploaded PDF files with the receipts.
In my haste, I did not notice that the PDF file containing my receipt also included my wife's receipt as a second page.
Surprisingly, we both received reimbursement checks from GeoBlue. GeoBlue paid my wife's expenses (less deductible) although we did not formally file a claim for her.
I am generally skeptical about insurance purchase - assuming that the insurer will find a way to pay less than what is expected. This was the opposite - GeoBlue was diligent, generous, and efficient. Thank you!
Was this review helpful to you?
22 out of 24 people found this review helpful
Rating 4 out of 5
Policy:
Voyager Choice excl US
Review Received:
June 30, 2024
Mark from CA
Verified Squaremouth Customer
Easy to research policies and easy to find the correct one.
I was confused because I purchased 2 different policies for 2 different international trips. I wasn't sure how to save the information on the GeoBlue app, but when I reached out to GeoBlue, they explained how.
Was this review helpful to you?
7 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
Voyager Choice excl US
Review Received:
March 28, 2024
David from CA
Verified Squaremouth Customer
I would purchase travel insurance again through SquareMouth.
Was this review helpful to you?
5 out of 8 people found this review helpful
Rating 4 out of 5
Policy:
Voyager Choice excl US
Review Received:
March 23, 2024
Marta from CO
Verified Squaremouth Customer
I liked the updates Geo- Blue gave about things going on in the country I visited. They were informative.
Was this review helpful to you?
7 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
Voyager Choice excl US
Review Received:
February 10, 2024
Charles from NJ
Verified Squaremouth Customer
Great support from Squaremouth when trying to choose a policy.
Was this review helpful to you?
2 out of 6 people found this review helpful
Rating 4 out of 5
Policy:
Voyager Essential excl US
Review Received:
November 7, 2023
Maureen from VA
Verified Squaremouth Customer
I have used GeoBlue for 3-4 trips. Comprehensive coverage but never used for medical claims. Easy to contact . Will use again.
Was this review helpful to you?
7 out of 11 people found this review helpful