This insurance provider is currently unavailable on Squaremouth
Overall Rating
4.2% (86) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
605
4 stars
203
3 stars
105
2 stars
41
1 star
45
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
2,063
Since 2007
MONTHLY SALES
0
Average Monthly Sales Since 2007
REVIEWS
1,040
Since 2007
Overall Rating
4.26 out of 5
Overall Rating 4.26 out of 5
1,040 Reviews Since 2007
Customer Reviews for Global Alert
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
I had to cancel my trip due to health concerns. Since I just mailed the 12 pages of documentation, I can't comment on my claim.
It sure seems like a lot of paperwork in order to file a claim. I spent 4 days in the hospital for pneumonia and that made my COPD worse. I sure hope your claim process does not take forever. I would have preferred to go on vacation but I could not manage the airport experience.
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5 out of 5 people found this review helpful
Rating 4 out of 5
Policy:
Essentials
Review Received:
April 17, 2016
Mark from AZ
Verified Squaremouth Customer
We have been waiting for our $200.00 reimbursement for over a month now, can't understand why its taking so long with all of the appropriate paperwork. The follow up has been completely eft up to us. We feel frustrated that this small claim isn't being expedited. NO efforts have been made by the company to assure us that it is in process or what the status is. I doubt we will use them again.
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8 out of 9 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
April 15, 2016
Glenn from WA
Verified Squaremouth Customer
Everything was fine
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
April 7, 2016
Adrian from CA
Verified Squaremouth Customer
I was impressed with the customer service personnel that I conversed with. Very nice, courteous, positive. It was an easy transaction
and I felt confident in your company.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Essentials
Review Received:
April 7, 2016
Kyle from AZ
Verified Squaremouth Customer
I appreciated the fact that the policy was easy to understand, and Filing a claim was much easier than expected. I would have purchased travel insurance in the last woukd I have known it was this simple and inexpensive.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred Plus
Review Received:
April 4, 2016
EK from FL
Verified Squaremouth Customer
Excellent, i will from now on use this travel insurance for all my trips.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
April 3, 2016
Kathryn from LA
Verified Squaremouth Customer
Would purchase the same product again in the future.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
March 31, 2016
David from MI
Verified Squaremouth Customer
I am glad that I didn't need to file a claim.
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0 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Essentials
Review Received:
March 29, 2016
Ronald from NY
Verified Squaremouth Customer
NA
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0 out of 4 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
March 21, 2016
Winifred from CA
Verified Squaremouth Customer
While we almost thought we would have to file a claim - in the end the french emergency services did not charge anything - the customer service was most helpful
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0 out of 4 people found this review helpful