Reviews, Sales, and Service Ratings for
HTH Travel Insurance

I did not use it so I don't know how would have work out but the customer service agent who sold the insurance was very, knowledgeable, helpful and professional. I would use it again.

September 17,2024
It is truly difficult to try to get any action from your company. We have been in contact with your company since August 3. We have turned in all the information except the airline report they wanted on the delay due to a runway shut down. I have contacted the airline (Alaska) twice and still can't get it resolved. They keep saying they will contact the controller but still no notice. We had 18 on our trip that was affected by this and so far none have received anything from your company. I do not feel I would ever want tto deal with your company again. We were made to stay in the Seattle airport two days because of this.

Sincerely ,
Lynn Neuenschwander

Thank you for your review! Our standard claims processing time is 30-45 days. Your claim finished processing on 9/20, please keep an eye out for your reimbursement check in the mail. If you have any questions or would like to provide further feedback, please reach out to our customer service team.

I have received about 1/2 of my requested reimbursement and have filed an appeal. The explanation they provided was quite inadequate. I am waiting to hear about the appeal. I did receive a check for some compensation within 2 weeks of filing my claim and their communication (except for the explanation noted above) has been good.

Square mouth is our go-to insurance for international travel. It usually provides the best coverage at the best cost.
Thankfully, we did not experience any difficulties during our 2-week trip to Wales. But I always feel assured that if I should need to submit a claim, it will be handled with personal care and attention by competent professionals.

I have provided HTH with the required information for a claim and I'm waiting for a response

The language should include a statement like "There is no benefit for inconvenience in regards to delayed baggage." 5 of our baggage was delayed 6 hours but we did not purchase anything to replace items. Therefore we received no compensation. The title "Delayed Baggage" is not correct. The benefit should read that HTH Travel Insurance will compensate for items for the exact price paid that we purchased as a result of my baggage being delayed.

Looking forward to my claim being settled with a full reimbursement for interrupted travel due to flight cancellations.

My experience getting the insurance coverage set up was excellent and no hassle. I will call upon you again for any of my several days of travel

I needed an operation & my Dr did not want me to travel so soon. I sent in all completed claim forms & I am still waiting for my refund.