This insurance provider is currently unavailable on Squaremouth
Overall Rating
0.7% (23) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
347
4 stars
126
3 stars
55
2 stars
16
1 star
7
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
3,360
Since 2005
MONTHLY SALES
0
Average Monthly Sales Since 2005
REVIEWS
579
Since 2005
Overall Rating
4.41 out of 5
Overall Rating 4.41 out of 5
579 Reviews Since 2005
Customer Reviews for TripAssure
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Did not file a claim. Had some telephone connectivity issue in the beginning, but Squaremouth did a wonderful job in addressing this issue. They went above and beyond to ensure great customer service.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Asset
Review Received:
October 28, 2013
Vickie from WA
Verified Squaremouth Customer
This really makes no sense since I didnt have to use any of your services, our trip went smoothly.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Complete
Review Received:
October 24, 2013
John from MT
Verified Squaremouth Customer
My insurance covered airfares, but they would not cancel. I had to work very hard to get refunds, but I did. That part of a trip should not be covered because tickets canot be cancelled and this provider should not pretend it can cover airfare.
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5 out of 6 people found this review helpful
Rating 4 out of 5
Policy:
Complete
Review Received:
October 23, 2013
Stephanie from CA
Verified Squaremouth Customer
The whole process was slow, it took close to 3 months to process and get our refund.
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40 out of 41 people found this review helpful
Rating 5 out of 5
Policy:
Complete
Review Received:
October 17, 2013
Heather from FL
Verified Squaremouth Customer
I did not need to contact the provider during my trip.. I did not need to file a claim.
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Bridge
Review Received:
October 17, 2013
Nancy from VA
Verified Squaremouth Customer
We did not have claim. Thanks.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Complete
Review Received:
October 9, 2013
Robert from IL
Verified Squaremouth Customer
I didn't have to make a claim.
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0 out of 0 people found this review helpful
Rating 2 out of 5
Policy:
Complete
Review Received:
August 31, 2013
David from PA
Verified Squaremouth Customer
I submitted the claim over a week ago but have heard nothing, not even confirmation of receipt of of opening the claim.
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35 out of 37 people found this review helpful
Rating 2 out of 5
Policy:
Bridge
Review Received:
July 8, 2013
Laurie from NY
Verified Squaremouth Customer
Before Trip No concerns before my trip but I was not p,eased that it took two months for my claim to be processed.
During Trip I submitted all of the paperwork and was disappointed that it took two months to have the claim finalized.
Claim Process I was dissatisfied that it took two month to resolve. First they were asking for additional information and then they decided it was not needed. I was surprised that the additional info was needed and thought it was a delay tactic.
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75 out of 75 people found this review helpful
Rating 5 out of 5
Policy:
Complete
Review Received:
July 3, 2013
Sheri from TX
Verified Squaremouth Customer
Before Trip Love Squaremouth, always easy and helpful!
During Trip Keep up the good work!
Claim Process didn't file a claim as everything worked out just fine!
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0 out of 0 people found this review helpful