This insurance provider is currently unavailable on Squaremouth
Overall Rating
0.7% (23) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
347
4 stars
126
3 stars
55
2 stars
16
1 star
7
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
3,360
Since 2005
MONTHLY SALES
0
Average Monthly Sales Since 2005
REVIEWS
579
Since 2005
Overall Rating
4.41 out of 5
Overall Rating 4.41 out of 5
579 Reviews Since 2005
Customer Reviews for TripAssure
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Before Trip I compared insurance packages on-line, bought what met my needs, had a couple of emails from Squaremouth re policy details before I left.
During Trip Can't rate them because none of the above applied. Had no problems during trip and no need to contact them or be contacted by them.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Asset Plus
Review Received:
June 14, 2012
Lorrey from MA
Verified Squaremouth Customer
Before Trip We always insure with MH Ross, via Squaremouth.
During Trip Didn't need to use this feature, thankfully.
Claim Process Didn't need to use this feature, but have submitted claims in the past and service has been exceptional.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Bridge
Review Received:
June 10, 2012
Michael from AR
Verified Squaremouth Customer
Claim Process just mailed the claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Complete
Review Received:
June 4, 2012
Robin from TN
Verified Squaremouth Customer
Before Trip I did everything online, I read reviews of your insurance and selected it based on them. I had no contact with a sales representative.
During Trip Not able to comment.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Bridge
Review Received:
June 4, 2012
Bonnie from PA
Verified Squaremouth Customer
During Trip Did not use during trip.
Claim Process No claim
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0 out of 0 people found this review helpful
Rating 3 out of 5
Policy:
Bridge
Review Received:
May 23, 2012
Rodney from CA
Verified Squaremouth Customer
Before Trip More follow through required by the Insurance company, I had to contact them to get the paperwork.
During Trip did not contact anyone during the trip
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Bridge
Review Received:
May 11, 2012
Matt from TX
Verified Squaremouth Customer
Before Trip I don't know if it was Michelle Kleinmetz or someone that works under her but I got GREAT customer service. I had left a message after hours because I had a problem ordering and the next morning I got a call. She helped me with my issue and pointed me to a much better plan to suit my needs. Please give whoever it was kudos, a pat on the back, and a raise! If I need travel insurance again it will be from squaremouth.
During Trip n/a
Claim Process n/a
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5 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
Asset Plus
Review Received:
May 1, 2012
Mary from CA
Verified Squaremouth Customer
Before Trip Very efficient; fast service; clear and easy to use website.
During Trip did not use emergency service.
Claim Process not applicable. Enjoyed having 'peace of mind' during this vacation. Thank you. I will use your company for our next trip.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Complete
Review Received:
April 24, 2012
Ellen from CA
Verified Squaremouth Customer
During Trip N/A: Not used.
Claim Process N/A: No claim
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Bridge
Review Received:
April 23, 2012
Kerri from WI
Verified Squaremouth Customer
Before Trip I had a few questions regarding the documentation, Squaremouth had the contact information for the agency large and bold so it was easy to find, saving me a lot of time! When I called the agency they were more than accommodating and shared a bunch of additional information with me.
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0 out of 0 people found this review helpful