Reviews, Sales, and Service Ratings for
TripAssure

At the moment I am VERY unsatisfied with Ross. My husband had heart procedure 3 weeks before departure so we had to cancel trip per dr orders. I contacted Ross, submitted all the required paperwork and documentation forms, and it has been nearly 6 wks and I have heard NOTHING!! My plan was "cancel any reason" and I got nothing back from the travel co because of the time til depart. My plan was very expensive and I am not happy at all.

Super easy purchase process. Very helpful customer service agent.

Thank you for providing such an affordable policy that is made for my circumstances. Your customer service representatives are very knowledgeable about your products and very helpful.

The benefits were easy to understand and the price was very reasonable.

In reading remarks from previous purchasers, I felt comfortable in purchasing this policy.

I already recommended this company to someone, hopefully after submitting my claim my opinion of MH Ross Travel will remain the same.

purchasing the insurance on the internet was very easy. working with the agents was easy...paper work was a bit too much! yes I will purchase again and recommend to friends!

Slow to confirm coverage thru emergency contact service since they had to go back to insurance carrier for confirmation. This took several days, and my wife was out of the hospital by the time coverage was confirmed. However, the claim we submitted was handled promptly and paid in full without any problems. Chose this policy based on coverage offered and have used them before, but with no claims made. Would recommend this policy to other travelers, but with the caveat that on site payment for medical services probably needs to be paid by the traveler at the time it is rendered. Would purchase this policy again based on our experience.

I can tell you more about recommendations etc once my claim has been filed and I received a response.

This was my first experience with MH Ross and I was very pleased with the helpful staff when I called in and talked to them before the trip. They made a small change in my dates for travel and were very prompt and friendly.

Will use your service in the future

I can rest easily when I know I have coverage when I am travelling.

The sales representative was very helpful and cost-conscious.