GeoBlue
Overall Rating 4.64 out of 5
Overall Rating 4.64 out of 5 116 Reviews Since 2013

  • Rating 5 out of 5
    Policy:
    Voyager Essential excl US
    Review Received:
    March 9, 2020
    JAMES from NC Verified Squaremouth Customer

    VERY EASY PROCESS, GREAT RATES THANKS

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    13 out of 17 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Voyager Choice excl US
    Review Received:
    June 14, 2019
    John from TN Verified Squaremouth Customer

    No claim, but good to have the insurance just in case.

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    7 out of 26 people found this review helpful

  • Rating 1 out of 5
    Policy:
    Voyager Choice excl US
    Review Received:
    March 16, 2019
    Craig from VA Verified Squaremouth Customer

    I have yet to receive a copy of my policy. I asked for one several times and was just told nonsense.

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    75 out of 90 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Voyager Choice excl US
    Review Received:
    February 8, 2019
    Oliver from TX Verified Squaremouth Customer

    Very clear and simple buying process. Far easier and cheaper (!) than when I initially tried to find cover direct from insurers.

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    10 out of 19 people found this review helpful

  • Rating 3 out of 5
    Policy:
    Voyager Essential excl US
    Review Received:
    November 13, 2018
    Kenneth from AL Verified Squaremouth Customer

    I had my suitcase stolen while on my trip in Sweden. When I returned, I filed a claim ($500 total, $100 per item for lost/stolen Item) and have been turned down twice, the lates because I have no receipts for the items lost (we are talking suitcase, cloths, shoes, electric toothbrush, toiletries, etc. Thinks that people do not keep receipts on). The first denial was noted as not providing medical records and receipts, as if they hadn’t even bothered to read the claim. I did provide them with the police report that I was provided, the report that Gate 1 tour company provided, and a break-down of what was in the suitcase, including prices.

    Response From:
    GeoBlue
    GeoBlue:
    Charlotte
    Response Received:
    November 15, 2018

    Thank you for giving us the opportunity to review your case. We had our claims management team review the details and our customer service team will reach out to you directly with an update on your claims experience.

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    169 out of 177 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Voyager Essential excl US
    Review Received:
    November 2, 2018
    Paula from TX Verified Squaremouth Customer

    Since I did not have a claim during my trip, I cannot say how it would have been. I can say there was some peace of mind knowing I had insurance, just in case. Easy to purchase, reasonably priced and helpful customer service.

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    5 out of 17 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Voyager Choice excl US
    Review Received:
    October 22, 2018
    Chris from NJ Verified Squaremouth Customer

    Our trip was cancelled due to illness. It was very easy to communicate with the GeoBlue and they were very helpful and courteous.

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    31 out of 37 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Voyager Essential excl US
    Review Received:
    September 20, 2018
    Natalie from CA Verified Squaremouth Customer

    I was very impressed by how quickly and accurately my claim was handled! I was very pleased with my experience with this company.

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    49 out of 56 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Voyager Choice excl US
    Review Received:
    September 1, 2018
    Annie from NY Verified Squaremouth Customer

    This was money well spent for complete peace of mind. I left for the Far East knowing that if I needed help -- including in places where there might be less medical support than what might be necessary -- I had an insurance that will help get me what I needed, including transport to adequate medical care, or even get me back home if need be. It was especially helpful to have an insurance that would cover pre-existing conditions without limits, so that one doesn't have to worry about nitpicking which medical care or medication or procedure or part thereof 'fell in the category of' a preexisting condition and which did not.
    In the end, I did not need to activate my travel insurance. Other than an annoying but not dangerous allergic response to some critter bites, which I managed myself with steroid ointment and antihistamines I'd brought along anyway, all was well. Knowing that if I needed to see a doctor to assess whether anything else needed to be done for those or anything else, helped tremendously.
    Best money I ever spent and didn't use! :)

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    15 out of 30 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Voyager Choice excl US
    Review Received:
    August 18, 2018
    Dia from TX Verified Squaremouth Customer

    Website processing was a little unclear, but aside from initial confusion everything else was fine. Didn't need to seek any medical treatment while away, but glad I had it available if necessary.

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    4 out of 16 people found this review helpful