WorldTrips Travel Insurance Reviews

Thank you for your feedback. We’re sorry to hear your trip was canceled and understand how frustrating that experience can be.

For Atlas Journey coverage, a full refund of the premium is available during a 15-day review period from the date of purchase, provided the trip has not started and no claim has been filed. After this period, the coverage remains active and the premium is non-refundable, as outlined in the terms and conditions.

This type of coverage is designed to reimburse nonrefundable trip costs if a cancellation occurs for a covered reason. If your trip was canceled, you may still be eligible to submit a claim for reimbursement of those prepaid, nonrefundable expenses.

If you would like assistance reviewing your situation or starting a claim, you can reach our customer service team by calling (866) 400-6090.

Thank you again for sharing your experience.

Hello Babak. Thank you for sharing your experience. Please note that it may take 30-45 business days to process your claim after it has been submitted with all supporting documentation. Once the claim is finalized, an Explanation of Benefits will be sent showing the outcome of the claim. You can always use the Member Portal to stay up-to-date on claim processing status. Thank you for choosing WorldTrips!

Hello Joel. Thank you for leaving a review. Please note that our standard time for processing claims is 30-45 business days after the claim is submitted with the correct documentation. Once the claim is finalized, an Explanation of Benefits will be sent showing the outcome of the claim. You can utilize the Member Portal to stay up-to-date on your claim processing status. Thank you for choosing WorldTrips!

Hello Jeffrey. We are very sorry to hear that you were rushed to the hospital for blood clots, and we sincerely hope that you are feeling better. We apologize that you had a confusing experience with your claim, and we would love to know exactly what went wrong in the process. If you feel inclined to share more details about your experience, please email us at reviews@worldtrips.com. Thank you.

Hello Kellie, thank you for leaving a review. We are sorry to hear that your bag was lost/stolen, and we understand how frustrating that can be. We are glad that you had a positive experience with us, and were able to receive the guidance that you needed. Thank you for choosing WorldTrips!

Hello Patricia. Thank you for taking the time to share your feedback. We are glad that you had a friendly and helpful experience with our customer service. We are sorry to hear that you had difficulty filling out the online claim form. We truly value your feedback and would love to hear more about what specifically could have been improved; if you feel inclined to share more details, please send us an email at reviews@worldtrips.com. Thank you for choosing WorldTrips.

Hello Justin. Thank you for sharing your experience. We are sorry to hear that your luggage was damaged while traveling. If you have any questions or concerns, please do not hesitate to contact our customer service at (800) 605-2282. Thank you.

Hello Lisa. Thank you for taking the time to share your experience with us. We’re sorry to hear that the person you were traveling with experienced an ear/head cold, and we hope they are feeling better. We truly appreciate your feedback, as we are always looking for ways to improve our customers’ experience. Thank you for choosing WorldTrips!

Hello Audrey. Thank you for leaving a review. We are glad to hear that you found the comparison tool on our website to be helpful, and that you were able to purchase coverage that met your needs. Thank you for choosing WorldTrips!

Hello Zechariah. Thank you for leaving a review. Please note that it may take 30-45 days from the date a claim and all required documents were received for it to be processed. Claim status can conveniently be checked 24/7 by accessing our Member Portal online. If you have further questions, our Customer Service team is available to help at (800) 605-2282 and we will be happy to assist you. Thank you.