WorldTrips Travel Insurance Reviews

I submitted claim on May 25, 2026, right now it’s still waiting for review, haven’t assigned to claim examiner yet. Slow process and customer support doesn’t help

Everything went smoothly. I didn't have any major issues though.

Filed claim nearly three weeks ago. The claim has not yet been reviewed.

Filled claim and world trip never responded. They don't care. I have called support and no one cares and will not give any update.

Dealt with Brianna in World Trips customer service and she was very friendly and helpful!

We chose World Trips based on our good experience filing a claim with World Trips a couple of years ago.

My international flight was delayed because of an airline fault. As a result, I missed my connection in Miami and I was forced to stay overnight incurring hotel and food costs and arriving home almost a full day later than planned. Filing a claim was easy and WorldTrips reimbursed my extra costs. Very good service. I would buy the insurance again recommend it to the others.

I’ve had a wonderful experience using world trips. The Customer Service people are so knowledgeable and friendly. They give you a really good customer service.

Provided information not required to process the claim but did in any case. It has been well over 30 days since the claim was submitted and the information provided, yet no update nor any payment.

I purchased the travel insurance to cover a short vacation stay at a high-end at a "luxury" inn in the United States that required full pre-payment of the lodging cost...a few thousand dollars. Deposit was made on January 24, 2026, for a trip to be taken in late April. I purchased the World Trips insurance a short time later. On March 12th I learned from the Inn that they had had experienced a severe fire; our reservation was cancelled and a full refund of the deposit issued. I contacted World Trips in hopes of having some kind of refund from the amount I paid for the insurance which was a few hundred dollars. My first call was to a customer service number provided online by World Trips. That representative was easy to reach, very professional and seemed knowledgeable but I learned from the Rep that I needed to send an email to a different customer service department making sure that they understood that I would not be filing any claim through this policy, and request that the policy be extended. I was hoping for an additional 2 -3 months to the term as a different trip would be planned. I followed the instructions and sent the email. I never received a response. I tried to contact that department by phone, and no one answered the calls. I gave up and cannot recommend this company for travel insurance.