Aegis
Overall Rating 4.07 out of 5
Overall Rating 4.07 out of 5 1,194 Reviews Since 2013

  • Rating 3 out of 5
    Policy:
    Multi-Trip Plan Elite
    Review Received:
    September 23, 2014
    Robert from TN Verified Squaremouth Customer

    I have filed a claim with April after being delayed 26 hours on my trip. They claim that they will only cover me for 1 day because the second day doesn't start until 30 hours after a delay. I have appealed the judgement, only to be denied a second time. I have also called squaremouth to file a complaint against them.

    Was this review helpful to you?

    213 out of 219 people found this review helpful

  • Rating 5 out of 5
    Policy:
    VIP Plan
    Review Received:
    September 17, 2014
    Charles from NC Verified Squaremouth Customer

    Our baggage to Brussels, Belgium was delayed by 33 hours. I contacted April Travel Protection by email immediately and received the forms to submit a claim for the delay. We returned home on 9/10/2014 and have submitted a claim to them. Hopefully we will have no problems collecting for the delayed luggage since our policy states we have a $200 daily limit per person covered after 12 hours delay. April states they will process the claim within approximately thirty business days. Hopefully that will be the case.

    Was this review helpful to you?

    17 out of 19 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Go Ready Trip Cancellation
    Review Received:
    July 23, 2014
    Mike from OR Verified Squaremouth Customer

    April Travel Protection gave excellent customer service.

    Was this review helpful to you?

    17 out of 21 people found this review helpful