0.0% (4) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
83
4 stars
19
3 stars
3
2 stars
2
1 star
2
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
22,342
Since 2013
MONTHLY SALES
365
Average Monthly Sales Since 2013
REVIEWS
110
Since 2013
Overall Rating
4.63 out of 5
Overall Rating 4.63 out of 5
110 Reviews Since 2013
Customer Reviews for GeoBlue
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See my positive previous review regarding my experience with GeoBlue sustomer service
Was this review helpful to you?
4 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
Voyager Choice excl US
Review Received:
September 13, 2023
Karen from CA
Verified Squaremouth Customer
I did not need to contact GeoBlue during my recent travel/vacation to Canada, or submit a claim, so I'm unable to comment on that matter. Otherwise, I am satisfied with my medical travel insurance purchasing experience with GeoBlue. Thank you.
Was this review helpful to you?
3 out of 12 people found this review helpful
Rating 5 out of 5
Policy:
Voyager Choice excl US
Review Received:
June 28, 2023
K from CA
Verified Squaremouth Customer
submitted our claim on May 26th, was told originally that it would take 2-3 weeks. After 2-3 weeks passed, was told that it's 2-3 business weeks. After 2-3 business weeks passed, was told it's 1 business month. Still waiting for the claim result...
Was this review helpful to you?
115 out of 122 people found this review helpful
Rating 5 out of 5
Policy:
Voyager Choice excl US
Review Received:
May 13, 2023
Catherine from GA
Verified Squaremouth Customer
Really pleasant person at GeoBlue assisted me pre-departure when I had some difficulties accessing membership cards via the internet. She was very patient and very helpful.
We had no health incidents while traveling, but we expect to purchase similar coverage next time we travel out of the U.S.
Was this review helpful to you?
9 out of 11 people found this review helpful
Rating 1 out of 5
Policy:
Voyager Choice excl US
Review Received:
March 7, 2023
Roman from FL
Verified Squaremouth Customer
I filed the claim and nobody get back to me as of now... Terrible...
Was this review helpful to you?
94 out of 98 people found this review helpful
Rating 5 out of 5
Policy:
Voyager Choice excl US
Review Received:
December 4, 2022
Ketty from FL
Verified Squaremouth Customer
aLL GREAT
Was this review helpful to you?
4 out of 24 people found this review helpful
Rating 5 out of 5
Policy:
Voyager Choice excl US
Review Received:
November 27, 2022
HRH from UT
Verified Squaremouth Customer
I Will use GeoBlue again
Was this review helpful to you?
3 out of 25 people found this review helpful
Rating 3 out of 5
Policy:
Voyager Essential excl US
Review Received:
November 4, 2022
Martha from FL
Verified Squaremouth Customer
I have been constantly asked by the medical doctor in Greece over a 6 month period to help them as I made 2 visits to the doctor and they claim they were not paid. Since I contacted Covid I also had bloodwork, chest xrays, etc 2 visits in all , I paid direct to the hospital first visit and met my deductible. ($250 or 240.50 euros). The doctor claims they were never paid by GeoBlue!
I called from Greece which is very expensive to GeoBlue twice and asked that they pls straigten this out. I sent 2 emails stating the same. But to this day the doctor's secretary is writing to me to secure payment for them. I was sick in May it is now November! I told the doctor that you are in GeoBlue's network and you should be contacting GeoBlue to get paid. Most annoying and frustrating.
Response From:
GeoBlue:
Aubrey
Response Received:
November 18, 2022
Thank you for your review! A response to your claim inquiry email was sent on 11/16/2022, please check your email and spam folder for our resolution to your claim issue.
Was this review helpful to you?
81 out of 87 people found this review helpful
Rating 5 out of 5
Policy:
Voyager Choice excl US
Review Received:
October 1, 2022
Sonia from TX
Verified Squaremouth Customer
While we did not have a need to use the insurance, it was a great relief knowing we would have coverage if needed.
Was this review helpful to you?
1 out of 30 people found this review helpful
Rating 5 out of 5
Policy:
Voyager Essential excl US
Review Received:
September 21, 2022
Carolyn from NC
Verified Squaremouth Customer
Everything was great
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0 out of 31 people found this review helpful