0.3% (217) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1294
4 stars
399
3 stars
199
2 stars
84
1 star
133
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
Please enter the date your trip begins. This should be the day you leave your home.
Please enter the last day of your trip. This should be the day you return home.
Please enter your destination country. If you are traveling to multiple destinations, please just enter one. The policies on our site provide coverage across multiple countries.
TOTAL SALES
67,756
Since 2005
MONTHLY SALES
1681
Average Monthly Sales Since 2005
REVIEWS
2,155
Since 2005
Overall Rating
4.22 out of 5
Overall Rating 4.22 out of 5
2,155 Reviews Since 2005
Customer Reviews for IMG
Sort by Most Helpful, Most Recent, Star Ratings, or select “Filed Claim” to only show reviews from customers who filed a claim.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
iTravelInsured Deluxe Travel
Review Received:
July 9, 2010
Raymond from Puerto Rico
Verified Squaremouth Customer
Before Trip No problem at all all went fine.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 1 out of 5
Policy:
Patriot International
Review Received:
June 28, 2010
anna may from PA
Verified Squaremouth Customer
During Trip not applicable
Claim Process not applicable
Was this review helpful to you?
2 out of 34 people found this review helpful
Rating 1 out of 5
Policy:
Patriot International
Review Received:
June 28, 2010
mary from PA
Verified Squaremouth Customer
Before Trip i made several phone calls before purchasing, i needed help to find an appropriate policy. the first 2 phone calls referred me back to the internet, the last one finally matched me with a policy and emailed it to me so that i could purchase it.
During Trip not applicable
Claim Process not applicable
Was this review helpful to you?
25 out of 43 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
June 14, 2010
NANCY from MO
Verified Squaremouth Customer
Before Trip I had to clarify something since the travel situation was a bit different. I did not have a problem getting ahold of a representative and my question was answered without hesitation.
During Trip Thankfully, did not have to use the hotline or any part of the insurance during the trip.
Claim Process No claim.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Patriot International
Review Received:
June 8, 2010
John from MI
Verified Squaremouth Customer
Before Trip easy transaction - no issues
During Trip did not use emergency services
Claim Process no claims
Was this review helpful to you?
0 out of 6 people found this review helpful
Rating 5 out of 5
Policy:
Patriot International
Review Received:
June 5, 2010
Sharon from VA
Verified Squaremouth Customer
Before Trip i had to change the deductible, and it took sometime to get in touch with someone.
During Trip i had no problem, so i didn't use the service during the trip
Was this review helpful to you?
0 out of 7 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
June 3, 2010
Brenda from NV
Verified Squaremouth Customer
During Trip We had no reason to contact the carrier during or after the trip.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
iTravelInsured Travel Lite
Review Received:
May 24, 2010
Doris from CA
Verified Squaremouth Customer
Claim Process I had to cancel due to medical reasons, and I received full payment as requested. I am very satisfied with this insurance carrier.
Was this review helpful to you?
0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Patriot International
Review Received:
April 28, 2010
Gary from OK
Verified Squaremouth Customer
During Trip did not use
Was this review helpful to you?
0 out of 6 people found this review helpful