0.2% (93) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
351
4 stars
101
3 stars
71
2 stars
30
1 star
63
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
41,800
Since 2018
MONTHLY SALES
397
Average Monthly Sales Since 2018
REVIEWS
616
Since 2018
Overall Rating
4.01 out of 5
Overall Rating 4.01 out of 5
616 Reviews Since 2018
Customer Reviews for Nationwide Mutual Insurance Company
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I have only had one call so far with Nationwide to report that we couldn't go and ask for the claim paperwork. We had to cancel our trip due to a medical procedure I had where I cannot fly until it's all resolved. I am curious to see how this process goes and whether my claim gets paid.
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4 out of 11 people found this review helpful
Rating 2 out of 5
Policy:
Essential
Review Received:
May 8, 2018
Dennis from MI
Verified Squaremouth Customer
Tried to discuss a potential issue via the 800 number provided only to realize that the business office could only be reached during normal working hours for the eastern timezone. The people I was able to reach during the weekend were unable to assist with my questions... this caused me to worry all weekend until I could reach someone on Monday.
Didn't really care for Nationwide after I was finally able to talk with them. I do not believe I would insure with then again.
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51 out of 52 people found this review helpful
Rating 5 out of 5
Policy:
Essential
Review Received:
April 30, 2018
Guy from NY
Verified Squaremouth Customer
Your customer service representative was courteous and efficient during my phone call. Explained my benefits and told me all that i needed to file my claim. Also I was sent an email with the necessary instructions and claim forms. My claim will be in the mail shortly.
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11 out of 17 people found this review helpful