Nationwide Mutual Insurance Company
Overall Rating 4.01 out of 5
Overall Rating 4.01 out of 5 616 Reviews Since 2018

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    May 15, 2018
    Wendy from PA Verified Squaremouth Customer

    I have only had one call so far with Nationwide to report that we couldn't go and ask for the claim paperwork. We had to cancel our trip due to a medical procedure I had where I cannot fly until it's all resolved. I am curious to see how this process goes and whether my claim gets paid.

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    4 out of 11 people found this review helpful

  • Rating 2 out of 5
    Policy:
    Essential
    Review Received:
    May 8, 2018
    Dennis from MI Verified Squaremouth Customer

    Tried to discuss a potential issue via the 800 number provided only to realize that the business office could only be reached during normal working hours for the eastern timezone. The people I was able to reach during the weekend were unable to assist with my questions... this caused me to worry all weekend until I could reach someone on Monday.

    Didn't really care for Nationwide after I was finally able to talk with them. I do not believe I would insure with then again.

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    51 out of 52 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Essential
    Review Received:
    April 30, 2018
    Guy from NY Verified Squaremouth Customer

    Your customer service representative was courteous and efficient during my phone call. Explained my benefits and told me all that i needed to file my claim. Also I was sent an email with the necessary instructions and claim forms. My claim will be in the mail shortly.

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    11 out of 17 people found this review helpful