0.1% (79) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
1481
4 stars
441
3 stars
125
2 stars
28
1 star
51
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
82,722
Since 2012
MONTHLY SALES
28
Average Monthly Sales Since 2012
REVIEWS
2,161
Since 2012
Overall Rating
4.52 out of 5
Overall Rating 4.52 out of 5
2,161 Reviews Since 2012
Customer Reviews for Arch RoamRight
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Lots of choices and the customer service rep helped me figure out what best suited my needs.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Preferred
Review Received:
November 10, 2014
Carol from WI
Verified Squaremouth Customer
I did not understand that delayed baggage reimbursement was only to cover expenses related to the delay. If I had, then I would have have felt it would be okay to make purchases rather than try and avoid them., I could have traveled by taxi (2 round trips) rather than walk ( at least 10 total miles) . This not only took time away from travel experiences but caused a blistering foot in my dress shoes. (needed a trip local pharmacy for foot issue--did not submit that bill) I could have purchased walking shoes but felt the baggage would be delivered sooner than it was.-again a purchase I avoided. Next time I will not hesitate to include any necessary item--After speaking with the Roam Right agent I now understand all reimbursements are strictly for purchases, never for inconveniences or missing out on travel tours to accept baggage delivery . I will be sure to read the fine print and be a better informed traveler. The Roam Right agent was courteous and did responded to my phone request promptly and I appreciated that very much.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
November 8, 2014
Daniel from MI
Verified Squaremouth Customer
Phone consultation was helpful to explain insurance options to be sure I got the protection I needed and no more no less.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Essential
Review Received:
November 4, 2014
Peter from DC
Verified Squaremouth Customer
I made a comparison of policies based on the Squaremouth website which showed me various policies based on parameters I chose. It was a fairly simple process and my one call to a representative at Squaremouth was very easy and informative. Other than that and since I didn't have to file a claim, I have no complaints.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Essential
Review Received:
November 3, 2014
Peter from WA
Verified Squaremouth Customer
Absolutely a no hassle experience. Nice folks to do business with. Paperwork straight forward as to coverage. Good price for the value. Hopefully any claims would have been taken care as efficiently.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Essential
Review Received:
November 2, 2014
Dineshchandra from MD
Verified Squaremouth Customer
I will file my claim regarding my cancelled flights next week and then I will let you know of my resukts of the claim.
Dinesh Shah
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
October 27, 2014
Sharon from NY
Verified Squaremouth Customer
We were harshly reminded that life is uncertain when my husband became seriously ill this past spring and summer. It was great to know we were well-protected in case we had to cancel or in case of illness during the trip. Happily, all went well , but I am so very glad we had purchased good trip insurance.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
October 26, 2014
Sharon from MO
Verified Squaremouth Customer
I heard about RoamRight from a friend. It was very easy and the assistance was polite and helpful. If I travel again I will be sure to use RoamRight.
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0 out of 0 people found this review helpful
Rating 4 out of 5
Policy:
Preferred
Review Received:
October 22, 2014
Lisa from FL
Verified Squaremouth Customer
I was referred to RoamRight by United Healthcare, my insurance provider through my employer. It was a pleasant experience and a great value for the coverage. I have already referred your policy to a traveler and I will use again for my future travel. Thank you.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Preferred
Review Received:
October 21, 2014
Shannon from VA
Verified Squaremouth Customer
Friendly people and happy to help me make a change to our policy.
FYI, I purchased through Squaremouth, which I always go to first!
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