Seven Corners
Overall Rating 4.38 out of 5
Overall Rating 4.38 out of 5 3,867 Reviews Since 2007

  • Rating 2 out of 5
    Policy:
    Travel Medical Basic excl US
    Review Received:
    May 17, 2024
    Teri from Guam Verified Squaremouth Customer

    Seven Corners’ help chat line is just a very basic auto bot. It repeats the same responses and when it was reportedly fetching an agent, never did or returned, leaving me hanging. Their on line claims system gave me error messages for two weeks while I tried to file a claim. Email response was again their Sven-bot who gave the same directive to file on line. I finally made contact through WhatsApp (specific times only) and a claim form was emailed to me.

    I hope they look into their on line claims filing as that was the problem I was encountering. There is a big time gap between Seven Corners and my time zones. My issue was not life threatening or urgent so using services available on their website suited me fine. Unfortunately, it did not serve. I have filed my claim via email and await a response which I am informed will take approximately six weeks.

    Your survey allows for Yes and No answers. Sometimes an N/A or not enough info is appropriate.

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    2 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    May 15, 2024
    Dave from NJ Verified Squaremouth Customer

    This company is a pleasure to work with.

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    0 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    May 15, 2024
    Anna from MD Verified Squaremouth Customer

    I had a horrible experience with Seven Corners. They didn't even bother to inform me that my claim was denied and it was denied in an unfair way. I will file an appeal. Moving forward, I will choose a better quality provider.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    May 15, 2024
    Debra from NC Verified Squaremouth Customer

    They easily answered a question about a changing travel date.

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    May 14, 2024
    Marcelline from WI Verified Squaremouth Customer

    I had to change a date on my original plan and your customer service representative was helpful in doing just that! I’m happy to say I did not need to make a claim. Your insurance was peace of mind knowing I would be covered if unable to make my trip! Thank you!

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    1 out of 1 people found this review helpful

  • Rating 4 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    May 13, 2024
    Karen from CA Verified Squaremouth Customer

    I was ill and missed a flight. I purchased a new ticket.
    I arrived home on 4 27 24.and was ill well into May 5th I called a 24 hour nurse with my personal ins. I also called a 24 hr nurse on 5 7 24.

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    0 out of 4 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Basic
    Review Received:
    May 13, 2024
    Joel from GA Verified Squaremouth Customer

    Interaction thus far has been good

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    0 out of 0 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    May 12, 2024
    Lisa from IL Verified Squaremouth Customer

    The customer service representative was so helpful when I had to call to ask what Seven Corners needed me to do to submit a claim when my trip had to be interrupted due to the death of my partner. She was kind and compassionate. I will never forget her help and sympathy.

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    1 out of 1 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    May 9, 2024
    Customer from DC Verified Squaremouth Customer

    A good inexpensive travel plan. I did not feel gouged due to my age.

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    1 out of 2 people found this review helpful

  • Rating 5 out of 5
    Policy:
    Trip Protection Choice
    Review Received:
    May 8, 2024
    Elizabeth from NJ Verified Squaremouth Customer

    It was good to know that I had insurance in case of an emergency. Thank you!

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    0 out of 0 people found this review helpful