0.1% (294) negative reviews to sales
Average on Squaremouth is 0.2%
5 stars
2655
4 stars
772
3 stars
296
2 stars
116
1 star
178
Detailed Ratings
Customer Service Before Trip
Customer Service During Trip
Customer Service During Claim
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TOTAL SALES
216,263
Since 2007
MONTHLY SALES
3163
Average Monthly Sales Since 2007
REVIEWS
4,141
Since 2007
Overall Rating
4.37 out of 5
Overall Rating 4.37 out of 5
4,141 Reviews Since 2007
Customer Reviews for Seven Corners
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Very informative in regards to medical coverage. Good directions provided in case of emergency medical need
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1 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Trip Protection Basic
Review Received:
October 23, 2024
Tanya from CA
Verified Squaremouth Customer
Unfortunately, my father died before we could take our trip. Customer service agents were responsive and kind. However, the insurance company required a specific letter from the airline regarding our canceled flight. This was very strange, and difficult to obtain from a major carrier. Fortunately, Air France fully refunded our tickets even though the fare was non-refundable. So I didn't have to go through the insurance provider in the end. I felt like the insurance provider was putting up roadblocks in an already difficult situation.
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10 out of 10 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Choice
Review Received:
October 23, 2024
Diane from KY
Verified Squaremouth Customer
Filing a claim for our hotel for trip delay
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0 out of 1 people found this review helpful
Rating 4 out of 5
Policy:
Trip Protection Choice
Review Received:
October 23, 2024
John from HI
Verified Squaremouth Customer
Easy to understand policy
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Choice
Review Received:
October 22, 2024
Betty from RI
Verified Squaremouth Customer
Helpful and informative. Would use again for future trips.
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0 out of 0 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Basic
Review Received:
October 20, 2024
Karen from MA
Verified Squaremouth Customer
Purchasing a Seven Corners policy through SquareMouth was very simple. I contacted Seven Corners directly and they were extremely helpful and friendly. Fortunately, I did not need to file a claim so I have no idea if the insurance itself would have been satisfactory. I encourage policy buyers to very carefully review the coverage of any and all underwriters you may be considering. Remember, policies are written for the insurers benefit. Every word, every definition matters. Try to imagine what may go wrong - like a completely unexpected, unusual medical emergency for instance. Will the policy cover expenses for a person traveling with you to stay with you or if traveling alone pay for someone to join you. Not all do. It's only through past experience that I now look for that particular benefit. There is a limit, understandably, to what some will cover. Some have such narrow rules they don't pay at all. Lost or damaged luggage, trip delay, interruption, yeah a pain in the neck but not as difficult to manage as a medical emergency in a foreign country. Where are you traveling to and what could possibly go wrong. None of us expect to actually need the insurance but things happen. I do believe Seven Corners would have come through - to the limits of the benefits had a claim been filed.
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1 out of 2 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Basic
Review Received:
October 19, 2024
BRIAN from FL
Verified Squaremouth Customer
Easy to review various coverages available. And, after initial purchase it was also easy to make some slight date changes to the policy. good customer service.
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0 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Basic
Review Received:
October 19, 2024
David from IL
Verified Squaremouth Customer
I really like Seven Corners because of its responsive customer service department when I need to make changes to my original policy, such as when I wanted to increase the amount of my coverage. Only that required was a quick phone call, where I was connected to a knowledgeable representative who was able to answer my question. More importantly, I found Seven Corners to have unusual flexibility in crafting coverage options. Most carriers require customers to insure 100% of the non-refundable charges in order to qualify for cancel for any reason coverage, whereas Seven Corners allows customers to decide how much of its non-refundable charges to insure. That allows customers to keep their premiums somewhat lower when the client is willing to risk losing some of its non-refundable payments. I found only one other insurer among the many who offered CAR coverage that allowed this, and Seven Corners was less expensive. And, of course, kudos to the Squaremouth customer service team that was able to answer my questions on this nuanced CAR question and identify these alternative providers who fit my needs.
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2 out of 2 people found this review helpful
Rating 4 out of 5
Policy:
Trip Protection Basic
Review Received:
October 17, 2024
Minar from MD
Verified Squaremouth Customer
Nothing
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1 out of 1 people found this review helpful
Rating 5 out of 5
Policy:
Trip Protection Basic
Review Received:
October 16, 2024
Anthony from OR
Verified Squaremouth Customer
I bought a basic travel insurance policy, primarily for the emergency medical coverage. My trip home was delayed and I had to spend a night in a hotel. The policy covered that; the claim process was straightforward and communication was courteous and prompt.
The only bothersome thing was that the claim submission site was asking me to waive my HIPAA medical data privacy rights, but my claim wasn't medical. Fortunately this wasn't actually required. Otherwise, everything went smoothly and I received the reimbursement for my expenses as promised.
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6 out of 6 people found this review helpful